Information Communication Technology for Development (ICT4D) Technical Advisor (Darfur) – CRS

Job Description

Organization	Catholic Relief Services
Job Title:	Information Communication Technology for Development (ICT4D) Technical Advisor
Supervisor	Deputy Chief of Party Program Quality
Duty Station	Sudan, Central Darfur- El Geneina
Closing Date:	06 Nov 2024

About CRS: 

Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, regardless of race, religion, or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. Since 2004, CRS has provided life-saving assistance to the most vulnerable communities negatively impacted by conflict and natural disasters in areas such as the Darfur region. 

Duties and responsibilities:

Background: 

CRS Sudan will implement an emergency food security program to address acute food security shocks in Sudan. The project will serve as a food pipeline for affected populations in Central and West Darfur. 

Job Summary

The ICT4D Technical Advisor I is responsible for leading the design and use of digital program tools for the CRS food security program in Central and West Darfur. He/she will work closely with the MEAL team to support data management, generate custom reports design, and enhance the project’s Monitoring, Evaluation, Accountability, and Learning system (MEAL) performance. The ICT4D TA will work with the MEAL team to provide database management support, ensure the creation and maintenance of a local and cloud-based relational database, and visualize prioritized data. The Staff will lead project staff capacity-building efforts to guide the efficient utilization of the Project Management Information System.

Responsibilities

Development and management of digital solutions 

• Support the CRS project in digitizing ICT4D applications, mainly monitoring and evaluation tools and Risk and compliance (RC) tools, using different CRS standardized platforms.
• Lead and support electronic data management at field level including planning, collection and reporting field level data. Work closely with MEAL and compliance and risk management team to design user friendly tools and application. 
• Contribute to the development and deployment of high-quality mobile device management solution and monitor its utilization by project staff. 

Database design and management 

• Utilize appropriate ICT technology for the MEAL system to track program performance innovatively using the dashboard, regular data analysis, and undertake regular data quality assessments.
• Contribute to the MEAL team’s reporting effort periodically, according to the team and partner’s interest, including designing custom reports and dashboards for different project activities to show the progress of the activities
• Ongoing database support to identify and report glitches and coordinate with regional technical teams to troubleshoot errors. 

Background: 

CRS Sudan will implement an emergency food security program to address acute food security shocks in Sudan. The project will serve as a food pipeline for affected populations in Central and West Darfur. 

Job Summary

The ICT4D Technical Advisor I is responsible for leading the design and use of digital program tools for the CRS food security program in Central and West Darfur. He/she will work closely with the MEAL team to support data management, generate custom reports design, and enhance the project’s Monitoring, Evaluation, Accountability, and Learning system (MEAL) performance. The ICT4D TA will work with the MEAL team to provide database management support, ensure the creation and maintenance of a local and cloud-based relational database, and visualize prioritized data. The Staff will lead project staff capacity-building efforts to guide the efficient utilization of the Project Management Information System.

Responsibilities

Development and management of digital solutions 

• Support the CRS project in digitizing ICT4D applications, mainly monitoring and evaluation tools and Risk and compliance (RC) tools, using different CRS standardized platforms.
• Lead and support electronic data management at field level including planning, collection and reporting field level data. Work closely with MEAL and compliance and risk management team to design user friendly tools and application. 
• Contribute to the development and deployment of high-quality mobile device management solution and monitor its utilization by project staff. 

Database design and management 

• Utilize appropriate ICT technology for the MEAL system to track program performance innovatively using the dashboard, regular data analysis, and undertake regular data quality assessments.
• Contribute to the MEAL team’s reporting effort periodically, according to the team and partner’s interest, including designing custom reports and dashboards for different project activities to show the progress of the activities
• Ongoing database support to identify and report glitches and coordinate with regional technical teams to troubleshoot errors. 

Agency-wide Competencies (for all CRS Staff):

These are rooted in CRS’s mission, values, and guiding principles, and each staff member uses them to fulfill his or her responsibilities and achieve the desired results.

• Integrity, Continuous Improvement & Innovation, Builds Relationships
• Develops Talent, Strategic Mindset
• Accountability & Stewardship

Minimum Qualification, Skills and Experience Required:

JOB REQUIREMENT

Education and Experience

• MA/MSC degree or BA/BSC degree in Computer Science/Data base management of study with 4 years relevant experience for MA/MSC or 6 years’ relevant experience for BA/BSC degree
• Knowledge of technical principles and concepts in ICT4D. General knowledge of related disciplines, such as Statistics and human sciences, to ensure a proper cross-sectoral approach.

Knowledge 

• Experience with program monitoring, evaluation, and analysis.
• Certification in advanced database design, management and deployment (Microsoft Technology Associate) is an added advantage.
• At least 3 years minimum experience working with relational database systems such as SQL, PostgreSQL, MSSQL or Oracle and a good working knowledge of SQL.
• Demonstrated experience in development and administration of a database.
• Proficiency in using MS PowerBI and other visualization software is an added advantage.

Personal Skills

• Strong technical skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Good technical writing skills
• Presentation, facilitation, training, mentoring, and coaching skills
• Proactive, resourceful and results-oriented

Key Working Relationships: 

Supervisory: TBD

Internal:MEAL TA II, Deputy Chief of Part Quality, Technical Advisors, Risk and compliance Manager, MEAL-PQ unit, other programming and operations colleagues

External:Peer agencies, Partners, private sector, project participants

 We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer.

CRS’s emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at

the office, and flexible working hours where possible.

(The position is contingent on donor funding).

How to apply

Submission location: – 

If interested, please submit cover letter, resume and copies of your education and work certificates to CRS El Geneina Office. Ensure that your cover letter or resume has a phone number where you can be reached.