Accountability Manager – IMC


Job Description

OrganizationInternational Medical Corps
Gross Salary1,005 USD per month
SupervisorM&E Coordinator
Duty StationKhartoum
DurationSix Months renewable
Closing Date26/08/2021

International Medical Corps is a global, nonprofit, humanitarian aid organization dedicated to saving lives and relieving suffering by providing emergency medical services, as well as healthcare training and development programs, to those affected by disaster, disease, or conflict. The organization responds quickly during disasters and humanitarian crises, providing emergency medical relief and healthcare to affected regions and training local healthcare workers with the goal of creating self-reliant, self-sustaining medical services and infrastructure in places where there had previously been lacking.

International Medical Corps focuses on health services support, including primary and secondary healthcare, prevention and treatment of infectious diseases, supplemental food for malnourished children, clean water and hygiene education, mental health and psychosocial care, women’s and children’s health (including assistance for survivors of gender-based violence), and emergency response and preparedness.

Headquarters: Los Angeles, CA

Job Purpose

The Accountability Officer is a part of the Monitoring, Evaluation, Accountability, and Learning (MEAL) team, supporting the implementation of the overall program MEAL system. He/she will coordinate the running of the Sudan IMC accountability system at the Country office level under the MEAL Coordinator. S/he will assist the MEAL team in all accountability activities related to all projects, focusing on contact with beneficiaries in terms of information sharing, involving beneficiaries in monitoring and review, and collection of feedback through focus group discussions, interviews, and feedback, and complaints mechanisms.

The Accountability Assistant will be the primary support person for designing and implementing the Community Based Feedback and Response Mechanisms (CBFRM) process, as the first point of contact for receiving, reviewing, addressing, and responding to beneficiary feedback and complaints.

S/he will build the capacity of program staff to ensure the integration of accountability best practices in project design implementation and will coordinate closely with MEAL, program, and senior management staff to ensure that beneficiary complaints and feedback are properly addressed.

Key Technical Responsibilities for this position

1. Support implementation of IMC’s policies, guidelines, and procedures as relates to;

  • Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
  • Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, humanitarian principles and the 9 Core Humanitarian Standard (CHS) commitments.
  •  Apply the basic monitoring, evaluation, accountability and learning concepts and the purpose of MEAL, with a specific focus on accountability to affected populations (AAP).
  • Manage the implementation of policies and procedures for monitoring, evaluation and reporting in the country specific to AAP and CHS commitments.
  • Guide the MEAL teams on participative monitoring methodologies (e.g. constituent voice, community scorecards).

2. Support Project design and planning activities;

  • Identify the budget/resources needed for MEAL activities of projects pertaining to establishment and maintenance of AAP systems and activities.
  •  Plan and manage a needs assessment that includes direct data collection from most vulnerable sub-groups of disaster affected communities or appropriate key informant (women, children, elderly, handicapped/special needs, and other marginalized ethnic/social groups). Support MEAL team in adapting needs assessments and planning to be more inclusive of d/rect beneficiary consultation, particularly in the identification I inclusion of vulnerable groups
  • Conduct complimentary AAP analysis/assessments, including, but not limited to: stakeholder analysis, communication needs assessment, CBFRM community consultation

3. Support MEAL system

  •  Collect qualitative and quantitative data effectively at different levels: facility, community. Ensure data entry using an electronic database.
  •  Lead data collection activities following the data collection and reporting flow put in place for a project.
  • Develop simple data collection tools based on monitoring indicators. Train data collectors in basic principles of data collection.
  •  Maintain effective MEAL system (ensure data collected translate to MEAL Framework/IPTT).
  •  Ensure that AAP data is collected routinely throughout project cycle (not just at project mid and endpoints, enabling corrective action).
  •  Develop and maintain local Community Based Feedback and Response Mechanism (CBFRM) Procedures as per organizational CBFRM Guidelines • Lead/Conduct Regular community consultations, surveys, FGDs to gauge/monitor how well country team is adhering to AAP commitments and progress towards achieving AAP work plan objectives.

4. Support the conduction of conflict sensitivity procedures;

  • Oversee the implementation of the Conflict Sensitivity approaches across the projecUprogram.
  • Oversee IMC’s adherence to Do No Harm and the conflict sensitivity (Safe and Effective Humanitarian Response) framework at the mission.

Qualification and Experience:

  • Bachelor degree in Social Work/Social Sciences, public health, health sciences or equivalent. Any post graduate qualification is desirable.
  • Minimum of 3 years of applied experience with a humanitarian organization and or working with refugees/lDPs in humanitarian settings.
  • Familiarity with and experience in implementing the Core Humanitarian Standard (CHS), Quality COMPASS or similar humanitarian quality management initiative.
  • Understand key concepts and commitments regarding accountability to affected populations (AAP) e.g. IASC CAAP, CHS, Sphere Humanitarian Charter and Protection Principles.
  • Knowledge of quality management and accountability initiatives, codes of conduct, principles and standards commonly used in the aid sector, in particular:
    • The International Red Cross Movement and NGO Code of Conduct in Disaster Relief
    • The Sphere Project’s Humanitarian Charter and Protection Principles
    • The Minimum Standards for Age and DisabilityInclusionin Humanitarian Action.
    • The Minimum Standards for Child Protection in Humanitarian Action
    • Strong training facilitation/presentation skills and/or experience with carrying out community level infonnation education communication (IEC) campaigns.
  • Excellent report writing skills in English
  • Demonstrated understanding of data protection and confidentiality as part of data collection and management practices, and ability to respect and maintain confidentiality.
  • Self-management and highly organized individual.
  • Proficient in computer usage especially using Microsoft word, Excel, and power point.

Prevention of Sexual Exploitation and Abuse

  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse)standers within standards Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

  • Promotes and encourages a culture of compliance and ethic throughout
  • International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps, and donor compliance, and ethical standards and adheres to those standards. Conducts work with the highest level of integrity.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran

The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all-inclusive

This job description is subject to periodic review and adjustment in order to achieve IMC,s goals in Sudan, and any changes JD will be discussed and agreed upon between you and sieged below.

activities then you have an obligation to report.

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified Tuesday ed applicants without regard to color, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran.

  • International Medical Corps (IMC) offers a very competitive salary and benefit to its employees. The employee shall receive a monthly gross salary of USD 1,005.
  • Additionally, IMC offers a different package of allowances including 21 USD as medical allowance per month. IMC also pays a one-month basic salary as a bonus once every year during Ramadan month {Eid Alfitr}.

How to Apply:

  • Applicants must submit their applications, C.V, qualifications and experience certificates, nationality card, birth certificate, and (3) references to Labor Office – Khartoum @ Algamhoria Street. Deadline 26th August 2021.
  • International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please notify International Medical Corps at [email protected].

For jobs from the International Medical Corps visit: IMC Jobs Page

Accountability Manager – IMC
Accountability Manager – IMC
Accountability Manager – IMC
Accountability Manager – IMC

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