Operations Assistant (Data Processing) (Port Sudan) – IOM
Job Description
| Organization | International Organization for Migration |
| Job Title | Operations Assistant (Data Processing) |
| Location | Port Sudan |
| Classification | G5 |
| Type of Appointment | One-year fixed term with possibility of extension |
| Estimated Start Date | As soon as possible |
| Closing Date | July 30, 2024 |
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and
works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated
to promoting humane and orderly migration for the benefit of all. It does so by providing services and
advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Internal and external candidates are
eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered
as first-tier candidates.
Context:
Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental
pillar of the Organization’s work. The organized movement of persons in need of international migration
assistance is a primary mandate of the Organization and a cornerstone of IOM’s operations. This
mandate has resulted in the international transport of more than 15 million migrants and refugees
worldwide. Movement Operations Units in various IOM Country Offices, coordinated under the Division
of Resettlement and Movement Management (RMM) in the Department of Operations and
Emergencies (DOE) at IOM’s Geneva Headquarters (HQ), are responsible for all aspects of travel for
migrants and refugees under IOM’s auspices, in accordance with the various framework agreements
with resettlement and receiving Governments and partners across the spectrum of the Organization’s
programmes.
Under the overall supervision of the Movement Operations Officer and the direct supervision of
Operations Associate Movement & Data Processing, the Operations Assistant (Data Processing) is
responsible for undertaking data processing activities, with the following duties and responsibilities.
Core Functions / Responsibilities:
- Record demographic and biographic information in MiMOSA upon receipt of the request for
travel while confirming receipt to third parties, such as an embassy or Resettlement Support
Center (RSC) and notify the Operations Associate Movement & Data Processing of the receipt
of new requests for travel assistance. - Secure, and account for travel documents in accordance with the local Standard Operating
Procedures (SOPs). Ensure secure storage of documentation and data in accordance with IOM
principles and guidelines while guaranteeing limited access to physical files. - Process exits permits in close coordination with supervisors and other IOM colleagues and
relevant authorities. - Ensure the issuance and timely dispatch of travel documents with Operations colleagues, from
booking notifications to logistical assistance with exit processes closely coordinated. - Prepare all travel-ready documentation for transfer to Field Support colleagues in collaboration
and coordination with supervisors while ensuring the travel bag has all necessary
documentation to depart the country. - Prepare reports as requested on the receipt of documentation to time of service delivery;
inform supervisors on possible issues which need attention and suggest corrective actions.
Report any problems encountered like denials of exit permits, reasons for such denials and
possible solutions. - Assist in preparing regular data mining reports in order to ensure that MiMOSA is up-to-date,
accurate and maintains the integrity of relevant Movement Operations projects. - Provide regular feedback on work being accomplished to the Operations Associate Movement
& Data Processing and keep supervisors immediately informed of any issues that arise. - Demonstrate an in-depth understanding of relevant Movement Operations SOPs and
Movements-related systems and databases, as well as the ability to remain professional,
impartial and unbiased during all interactions with migrants and colleagues per the IOM Code
of Conduct and instruction on the prevention of sexual exploitation and abuse (PSEA.) - Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with
standards of conduct and data protection rules. Alert [Operations Associate Movement & Data
Processing or management of any non-compliance to SOPs or codes of conduct by IOM staff
members or partners. - Perform such other duties as may be assigned
Required Qualifications and Experience
Education
- Completed secondary or college education is required.
- Three years of relevant working experience.
Experience
- Prior Movement Operations or transportation experience is a strong advantage
Skills
- Strong computer skills – Word, Excel and Internet; past experience with Movement
Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is
a strong advantage.
Languages
- Fluency in English, Arabic, and Tigrinya is required (oral and written).
Required Competencies
Values – all IOM staff members must abide by and demonstrate these values:
- Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible. - Integrity and transparency: maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct. - Professionalism: demonstrates ability to work in a composed, competent and committed
manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioral indicators – level 2
- Teamwork: develops and promotes effective collaboration within and across units to
achieve shared goals and optimize results. - Delivering results produces and delivers quality results in a service-oriented and timely
manner; is action oriented and committed to achieving agreed outcomes. - Managing and sharing knowledge continuously seeks to learn, share knowledge and
innovate. - Accountability: takes ownership of achieving the Organization’s priorities and assumes
responsibility for own action and delegated work. - Communication: encourages and contributes to clear and open communication; explains
complex matters in an informative, inspiring, and motivational way.
Other
- Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation. - Only candidates residing in either the duty station or from a location in a neighboring province
that is within commuting distance of the duty station will be considered. - Appointment will be subject to certification that the candidate is medically fit for appointment.
Subject to certain exemptions, vaccination against COVID-19 will in principle be required for - individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
- Accommodation is not provided.
- This position is open to ONLY Sudanese nationals.
- Vacancy close at 23:59 local time Khartoum, Sudan on the respective closing date. No late
applications will be accepted.
How to apply
Interested candidates are invited to submit their applications via email referencing subject as “VN 48
2024 Operations Assistant (Data Processing) – G5, Port Sudan.”
Kindly send the following document to: [email protected]
- Cover Letter
- CV
- PHF (Personal History Form)
Any application that does not comply with the above-mentioned instructions will be automatically
excluded from the process. Only shortlisted candidates will be contacted.
Posting Period
From 23.07.2024 to 30.07.2024.
No Fees:
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing,
training or other fee). IOM does not request any information related to bank accounts.
