Senior Human Resources Officer – Learning and Development (Port Sudan) – CRS
Job Description
| Organization | Catholic Relief Services |
| Job Title: | Senior Human Resources Officer – Learning and Development |
| Section/Unit | Operations/Human Resources |
| Supervisor | Head of Human Resources |
| Duty Station | Sudan, Port Sudan |
| Closing Date: | 07 Oct 2024 |
About CRS:
CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS Sudan is as dynamic and diverse as the needs of the people we serve. Since 1978, CRS Sudan has been assisting the people of Sudan across the emergency, recovery, and development spectrum. Key sectoral areas for CRS Sudan include food security, livelihoods, nutrition, health, peacebuilding, and natural resource management. CRS Sudan has an expanding portfolio of programs crossing the emergency response and resiliency spectrum
Duties and responsibilities:
Job Summary:
The Senior HR Officer – Learning and Development will support the Head of the HR in the coordination and execution of the Sudan Country Program HR strategy and operational plans in developing and implementing learning strategies. You will support in identifying development needs, designing, creating and delivering solutions across the Country program at every level. You will take a strategic approach to training, assessing the skills and knowledge within a Country program and support in determining what training is needed to grow and retain these skills.
Key Responsibilities
Management of new joiner onboarding:
Lead on the delivery of induction/orientation sessions to the new joiner across the country. This will include a regular review and update of the program in line with organizational changes and needs.
Ensure CRS Sudan has robust and comprehensive induction program for the new joiners and all new joiners receive the induction and mandatory trainings within first month.
Maintain the records of staff inductions for tracking and compliance purpose.
Lead and conduct periodic refresher training.
To carry out capability assessments across the organization.
Support with the internal communications for learning initiatives across the organization
Learning and development
Driving a culture of continuing professional development (CPD)
Management, tracking and monitoring mandatory courses.
Staff development need assessments and related planning including budgeting.
Training – planning, facilitating, coordination and selection of facilitators (including internal facilitators) and facilitation.
Support and improve learning opportunities – job rotations, TDYs, higher level acting, involvement in working groups and committees etc
Reporting, evaluation and monitoring, trainings, and development programs
Management of staff Education Assistance Program
Management of ASPIRE program.
Management of Internship Program
Performance Management
Performance management system support including conducting ongoing awareness sessions and training.
Tracking performance plans, development plans and performance assessments
Supporting offline performance plans and assessments
Interpretation and implementation of the Staff regulations and implementing rules, in the areas of performance management (annual performance review and promotion exercise) and/or in the area of learning and development.
Minimum Qualification, Skills and Experience Required:
Basic Qualifications
Bachelor’s degree in Human Resource Management, Business Administration or related field
Certification in HR Management would be a plus.
Minimum 5 years demonstrated experience in the areas of learning and development and/or performance management preferably with an International or local NGO.
Good experience in managing processes in organising training, from the learning needs analysis, to design and deployment, in a wide range of formats, e.g. classroom type, self-pace e-learning etc
Good experience in performance management (annual appraisal and promotion).
Experience using MS Windows AND MS Office Packages (Excel, Word, PowerPoint), Web Conferencing
Demonstrated commitment to respect, equity, diversity, and inclusion including gender equality.
Personal Skills and abilities:
Ability to work in a fast paced/changing, deadline-oriented environment with a sense of urgency.
Ability to understand and interpret legislative and policy issues.
Good analytical skills with ability to make sound judgment and decisions.
Ability to deliver high level of customer service and support.
Good negotiation and persuasion skills
Good planning, organization, coordination, and facilitation skills
Ability to maintain confidential information and commitment to professional integrity.
Proactive, resourceful, solutions-oriented, and results-oriented
Excellent communication and interpersonal skills.
Desired Language: None
Travel Required: up to 20% of time to field locations.
Key Working Relationships:
Supervisory: None
Internal: CR, SMT, Supervisors, All staff, EARO HR Staff, Global People Resources
External: HR Networks, Training Institutions, Service Providers, Government agencies, and other legal institutions.
Agency REDI Competencies (for all CRS Staff):
Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
Personal Accountability – Consistently takes responsibility for one’s own actions.
Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
Builds and Maintains Trust – Shows consistency between words and actions.
Collaborates with Others – Works effectively in intercultural and diverse teams.
Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
“CRS’s emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at
the office, and flexible working hours where possible. “
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
Equal Opportunity Employer.
CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, human trafficking everywhere and at all times. I, the applicant, accept these requirements as part of my job application
How to apply
If interested, please submit cover letter, resume and copies of your education and work certificates Ensure that your cover letter or resume has a phone number here you can be reached.
