Monitoring, Evaluation, Accountability & Learning (MEAL) Officer (Port Sudan) – Concern Worldwide

Job Description

Organization:	Concern Worldwide
Job Title:	Monitoring, Evaluation, Accountability & Learning (MEAL) Officer
Salary:	Grade D0 to D5 with monthly gross salary of 620 USD to 792 USD based on experience
Based in Country:	Port Sudan – Red Sea State, with frequent travel to localities within different localities in Red Sea.
Supervisor	MEAL coordinator (Kordofans) with dotted line to MEAL Manager.
Closing Date:	31 August 2024

The Monitoring, Evaluation Accountability and Learning (MEAL) Officer is responsible for supporting Concern Sudan team in the area of monitoring, evaluation, accountability and learning activities in accordance to Concern MEAL system. This position is responsible for data management (data collation, entry, analysis, interpretation and reporting), developing different reporting formats and checklists, updating and maintaining databases and proper project documentation for accountability and learning. Responsible for making sure that appropriate FCompliance Response Mechanism (FCRM) is put in place. 

The jobholder will be responsible for documentation and sharing of key learning for the improvement Concern’s programmes in Sudan. She/he will also be the focal person for mainstreaming and accountability issues, both internally and as part of programme activities. She/he will also ensure that appropriate programme documentation, reporting and filing processes are in place.

Duties and responsibilities:

Monitoring and Evaluation

• Support programme team in the management and implementation of field-level M&E data collection activities
• Support staff in the collection of activity- and output-level monitoring data during activity implementation
• Carry out data collection where it is an M&E responsibility in M&E plans
• Ensure that M&E systems are being implemented to plan at the field level and communicate any issues or inefficiencies that arise to the Area Manager and MEAL coordinator  in a timely and proactive manner
• Support training for external enumerators or partner staff that conduct baseline, midterm, and end line surveys (including ethics and safety, sampling and respondent selection, device use, as well as survey contents)
• Field manage external enumerators or partner staff in conducting baseline, midterm, and end line surveys
• Support programme staff in accessing and utilizing data
• Develop and use standard monitoring tools
• Support joint monitoring efforts with stakeholders 
• Take part in data collection using the Digital Data Gathering (DDG) system and other tools as may be requested;
• Compile monthly and quarterly reports as may be required for internal use by Concern;

Accountability and Learning

• Support the team on the implementation, dissemination and reporting system of safeguarding policies with in the wider communities and stakeholders.
• Support Progress Review and Results-Based Review for projects
• Support MEAL Advisor to support external evaluators and consultants
• Support MEAL Advisor to promote documentation and sharing of programme impact and learning
• Actively promote sharing of learnings from baselines, end-lines, reviews and evaluations internally and externally.
• Support project learning reviews and donor reports, as required.
• Promote accountability and ensure compliance with Concern’s Programme Participants Protection Policy, Anti- Fraud Policy and Humanitarian Accountability Partnership (HAP) standards, including the feedback complaint and response mechanism (FCRM), to ensure maximum protection of programme participants and the efficient and transparent use of Concern’s resources.
• Promote equality within the organization and across project, in line with Concern’s Equality Policy and, ensure targeting and project implementation is informed by how Concern Understands Extreme Poverty (HCUEP)
• Where necessary, ensure crosscutting issues such as gender, HIV&AIDS, accountability are mainstreamed into programme activities

Capacity Building

• Provide technical support during capacity building trainings, workshops and other evens as per the request (e.g. collecting information for presentation, data collection, presenting stories of success from the field);
• Support national partner staff in compliance with Concern’s and donors’ requirements, monitoring and report writing as may be requested

Representation

• Represent Concern in cluster/sector coordination meetings at the State level where MEAL support is required
• Represent Concern in technical missions conducted by stakeholders and UN agencies e.g. joint monitoring mission, evaluation exercise
• Network, liaise and build constructive relationships with other MEAL Officers in other agencies in Red Sea.
• Promote and protect the reputation of Concern in external settings, ensuring that the organization’s experience and expertise is well-communicated and consistently presented, and that we are looked upon as a professional organization, guided by organizational policies and Concern’s Code of Conduct

Others

• Be aware of, understand and comply with all of Concern’s policies and procedures (Code of Conduct and Associated policies, finance, logistics, HR, security management etc.).
• Contribute to ongoing security management and planning as necessary.
• Actively participate in any emergency response if called upon to do so (within the existing programme area or in a new one).
• Undertake other related duties as may reasonably be assigned by the Area Manager/Area Coordinator. 

The above duties and responsibilities are a summary only. Duties may change according to the needs of the organization and our beneficiaries. 

Minimum Qualification, Skills and Experience Required:

Essential

• Commitment to Concern’s humanitarian work.
• BA/BSc Degree in a related field (Development Management, International Development, Rural Development, Community Development, Engineering, Agriculture, Health, Education, etc)
• Minimum of 5 years professional experience as a MEAL Officer, of which at least 2 years is in an international co-operation agency or private sector
• Strong skills in, and ability to work on MEAL aspects in programming and proposal development
• Strong planning, monitoring and learning skills
• Experience in designing and conducting assessments, post-distribution monitoring (PDM), surveys and evaluations based on set quality methods, international humanitarian quality standards, and donor’s compliance mechanisms
• Strong skills in monitoring program performance (both activities and finances) and able to support and adjust to reach set goals, objectives and strategic aims
• Good knowledge of project cycle management, Equality, HIV and AIDS, and Mainstreaming approaches, preferably in protracted humanitarian context
• Knowledge and experience in a range of participatory and gender-sensitive approaches and their application of MEAL processes
• Strong skills and knowledge in data analysis, processes and interpretation linking to technical adjustments to improve program performance and quality.
• Knowledge and experience with Microsoft Word, Microsoft Excel and  statistical software packages (STATA, R, etc)
• Experience in development of MEAL tools and technical methods and excellent report writing skills, with close attention to detail
• Excellent communication, networking and persuasion skills, very good mentoring and capacity building experience
• Ability to travel to field locations within Red Sea
• Experience with using digital data gathering devices / tablets during surveys.
• Excellent knowledge of spoken & written English and Arabic

Desirable 

• Post graduate qualification in project design and management or relevant discipline
• Familiarity with donor requirements (EU, OFDA, SHF etc.)
• Knowledge of different humanitarian standards
• Knowledge of and experience in working in Red Sea.
• Experience in working in partnerships

Emergency Response:

Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and Sudan Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.

Other duties

The above duties will be prioritised by the manager in consultation with the post-holder. The post-holder may be asked to re-organise their work to help Concern respond to changes in type or extent of need. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.

Confidentiality:

Except in the normal duties of work, information relating to the practices and business of Concern Worldwide must not be disclosed to another person or organisation without authorisation.

Concern Code of Conduct and its Associated Policies.

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s

Core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies

How To apply

Please, submit a cover letter ,CV detailing your experience, skills and qualifications, a telephone contact number and two professional references to Concern Worldwide office in Port Sudan

Concern is an equal opportunity employer. Qualified women candidates are particularly encouraged to apply.

Only short-listed candidates will be contacted for the interview. To find out more about Concern Worldwide visit our website at http://www.concern.net