ICLA Assistant (Khartoum) – NRC
Job Description
| Organization | The Norwegian Refugee Council |
| Position: | ICLA – Assistant |
| Reports to | ICLA Coordinator |
| Travel | 80% Travel to open areas and urban areas |
| Duty station | Khartoum – Central FO |
| Project number | SDFM 2109 |
All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.
RESPONSIBILITIES
- Role and responsibilities
The purpose of the assistant position is to assist with day to day development and eventual implementation of the Information, Counselling and Legal Assistance (ICLA) Programme in Khartoum – Central Field Office. The ICLA assistants will support ICLA assessments to be conducted in the different locations to help develop ICLA program. In addition to this, they will be responsible for the provision of information, counselling, legal assistance and collaborative dispute resolution services to displacement affected communities. This position will involve at least 80% travel to open areas, and urban areas.
Generic responsibilities
- Adhere to NRC policies, tools, handbooks and guidelines.
- Assist a range of support with the implementation of ICLA portfolio according to plan of action.
- Implements independently procedures and activities within ICLA as delegated.
- Responsible for organizing and delivery of tasks in line with priorities and standards.
- Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team.
- Use initiative in day to day problem solving in line with agreed procedures, priorities and standards for the area of work.
- Prepare and develop status reports as required by management.
- Ensure proper filing of documents.
- Promote and share ideas for improvement in your area of expertise
Specific responsibilities
- Support ICLA needs assessments and scoping studies to be conducted in different States to develop the ICLA programme in Sudan.
- Undertake analysis of the national legal framework governing ICLA thematic areas such as housing, land and property rights and collaborative dispute resolutions amongst others in Sudan. Compile up-to-date information on relevant law, procedures and policies in Sudan.
- Conduct group information sessions, designed to raise awareness and provide information to on ICLA thematic areas
- Provide legal counselling and legal assistance for beneficiaries who require more detailed information or assistance on ICLA services.
- Support in identifying potential local partners/ legal aid providers and building their capacity to provide services in line with NRC and ICLA standards and procedures.
- Input and update beneficiary data into ICLA’s case management tools.
- Contribute to monthly progress reports on activities, highlighting any technical or operational successes and difficulties
- Adhere to ICLA policies, donor agreements, work plans, budgets and procurement plans.
- Adhere to NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and coordinate with these support departments to ensure timely implementation of ICLA activities.
- Any other task relevant to the position as requested by the line manager.
QUALIFICATIONS
Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
- Experience from working in a humanitarian/recovery context
- Documented results related to the position’s responsibilities
- Strong communication, interpersonal, analytical and negotiation skills
- Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines
Context/ Specific skills, knowledge and experience:
- A University degree in law or social sciences with humanitarian experience.
- Some familiarity with Housing Land and Property, Legal identity and civil documentation laws, procedures and practices operative in Sudan.
- Some experience working in the humanitarian sector and with government authorities and vulnerable beneficiaries.
- Proven skills and experience in case management and conflict resolution.
- Advanced computer skills, especially in Word, Excel, Power Point and Outlook
- Fluency in written and spoken English
Personal Qualities:
- Ability to work under pressure and with limited supervision in a challenging environment
- Pro-active, goal-oriented and results driven
- Flexible and creative
- Excellent communication skills
2. Behavioral competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
- Planning and delivering results
- Empowering and building trust
- Communicating with impact and respect
- Handling insecure environment
ABOUT US
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
