Registration Assistant – UNHCR

Job Description

Organization	United Nations High Commissioner for Refugees
Job Title	Registration Assistant – UNOPS – LICA 4
Location	Kadugli, Sudan
Hardship Level	E
Job ID	36698
Salary Grade
Family Location Type	Non-Family
Closing Date	22 May 2022.

Eligible Applicants

This Job Opening is available to eligible UNHCR staff members and external applicants.

Duties and Qualifications

The Registration Assistant is a member of the registration team in the Protection Unit in Kadugli and is supervised by and reports to the Registration Associate in Sub Office Kadugli.

The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

2. Purpose and Scope of Assignment

• Conduct registration interviews in accordance with local SOPs and registration standards.
• Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Perform other related duties as required.

3. Monitoring and Progress Controls

• Timely and accurate registration and documentation as stated above.
• Other allocated tasks assigned are completed timely

4. Essential Minimum Qualifications and Professional Experience Required:

• Completion of the Secondary Education with post-secondary training/certificate in Social science, Statistics, Mathematics, Information Technology, or related fields.
• Minimum 5 years of relevant job experience.
• Good computer skills, particularly in data management.
• Excellent knowledge of English and local language.

Desirable qualifications:

• Training in basic principles of international protection.
• Knowledge of another relevant UN language.
• Excellent computer skills, and relevant software packages,
• Experience in working with UNHCR proGres software.

Desirable Competencies:

• Accountability
• Communication
• Organizational awareness
• Analytical thinking
• Teamwork and collaboration

Cross functional competencies:

• Technological Awareness:
• Planning and Organizing:
• Communication

Only short-listed candidates will be notified.

Female candidates are strongly encouraged to apply

Candidate Assessments may include a written examination followed by a Competency Based Interview

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.
Duration of Appointment
This UNOPS job opening is valid through 31 December 2022, subject to renewal in line with budget approval and availability.
Closing Date
The closing date for this UNOPS job opening is 22 May 2022.