Technical Manager (Beneficiary Data) – UNICEF
Job Description
| Job no | 554199 |
| Contract type | Fixed Term Appointment |
| Location | Sudan |
| Duty Station | Khartoum |
| Level | P-4 |
| Categories | Programme Management |
| Advertised | 28 Sep 2022 E. Africa Standard Time |
| Deadline | 11 Oct 2022 E. Africa Standard Time |
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, opportunity…
Sudan, surrounded by the Central African Republic, Chad, Egypt, Ethiopia, Eritrea, Libya and South Sudan, positioned next to East, West, South and North Africa, is surrounded by complex conflicts in an unpredictable, volatile and rapidly evolving region. Sudan is by size the third biggest country in Africa, with a diverse population of around 42 million people. Sudan’s children make up half of the total population, and the past two decades have seen their lives significantly improve: fewer girls and boys are dying before their fifth birthday, primary school attendance is increasing, immunization coverage is high and the country remains polio free. Still, millions of children continue to suffer from protracted conflict in Darfur, the Kordofans, and Blue Nile, from seasonal natural disasters, malnutrition and disease outbreaks, and from under-investment in basic social services. More than three million of Sudan’s school aged children are not in the classroom. UNICEF has been in Sudan since 1952 and continues with a presence in 12 of Sudan’s 18 states.
How can you make a difference?
UNICEF Sudan is setting up a Cash Implementation Unit (CIU) to support the country team in scaling cash operations across the country. Sudan Country Office (SCO) is looking for a Technical Manager (Beneficiary Data) responsible to provide oversight through the use of Humanitarian Cash Operations and Programme Ecosystem (HOPE) of the beneficiary personal data cycle for programmes with cash components. The incumbent will supervise beneficiary/payee registration, verification by third party monitors, ensure the quality of targeting, coordinate data sharing with relevant data processors including Financial Service Providers (FSP), grievance redressal mechanisms, oversee payment verification exercises, and coordinate the use of reporting function in HOPE. The Technical Manager (Beneficiary Data) will be responsible to uphold UNICEF Data Protection Policy while delivering timely beneficiary data management services to CIU supported programmes.
Under the direct supervision of the Chief (Cash Transfers), the Technical Manager (Beneficiary Data), P4 will:
- Personal Data Services Management
- Provide guidance and oversight for the adequate use of HOPE for UNICEF and partners.
- Escalate to CIU management risks related to personal data management.
- Perform budget management function, monitor spending, and take corrective actions accordingly.
- Ensure quality of data analysis, reporting, TPM, GRM and Data protection standards.
- Provide oversight of personal data use for efficient and effective delivery of individual payments / cash transfers.
- Coordinate with interagency counterpart’s data interoperability initiatives.
- Coordinate with IT on any required technical support for roll out of HOPE.
- Data Management representation function
- Coordinate with HQ HOPE team on prioritized support.
- Represent data management function with external stakeholders including government counterparts.
- Lead UNICEF’s support to the government in setting up a harmonized Management Information System for social protection programmes.
- Represent Personal Data Management CIU function within Sudan Country Office.
- Represent CIU Data Management function in donors briefing.
- Efficient and effective supervision
- Supervise the GRM specialist and Data Consultant.
- Provide exemplary management and leadership, motivating and developing colleagues to perform at their best, while building diverse and inclusive teams.
Building capacity of national staff including data consultant at Country Office level and data officers at field office levels.
To qualify as an advocate for every child you will have…
- An advanced university degree (Master’s or higher) in Economics, Social Science, or related field. Relevant professional training in the relevant field is a strong asset,
*A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree. - A minimum of 8 years of relevant professional experience in data or humanitarian program/project management, including with multiple stakeholders is required,
- Experience in emergency contexts highly desirable.
- Experience in implementing humanitarian cash transfers programme,
- Experience in Beneficiary Data system for humanitarian cash transfer at field level,
- Experience in business operation environments with a proven track record of interfacing with multiple stakeholders (internal and external) and successful project completion,
- Experience in working with UN agencies (UNICEF experience preferred) at interagency level,
- Detailed knowledge of the Project Lifecycle and fluency in project management methodologies,
- Experience collaborating across multiple functions and working with operational subject matter experts, technical resources and architecture teams,
- Excellent communication & presentation skills (written & verbal) across multiple audiences with the ability to influence others while working in a multicultural, multi-ethnic environment with sensitivity and respect for diversity,
- High motivation, and dedication to deliver results within strict timeframes,
- Fluency in English is required. Knowledge of Arabic is a strong asset. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is an asset.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability (CRITA) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues
UNICEF competencies required for this post are…
Core Competencies
- Builds and maintains partnerships (2);
- Demonstrates self-awareness and ethical awareness (2);
- Drives to achieve results for impact (2);
- Innovates and embraces change (2);
- Nurtures, leads and manages people (2);
- Works collaboratively with others (2);
- Thinks and acts strategically (2);
- Manages ambiguity and complexity (2).
Functional Competencies
- Leading and Supervising [2]
- Formulating Strategies and Concepts [3]
- Analyzing [3]
- Relating and Networking [2]
- Deciding and Initiating Action [3]
- Applying Technical Expertise [3]
- Communicating [3]
- Nurtures, leads and manages people [3]
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks:
UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.
Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (COVID). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
Advertised: 28 Sep 2022 E. Africa Standard Time
Deadline: 11 Oct 2022 E. Africa Standard Time
