Technical Officer  (Port Sudan) – UNICEF

Job Description

Job no	575556
Contract type	Temporary Appointment
Location	Port Sudan
Level	NO-2
Categories	Programme Management
Advertised	18 Sep 2024 E. Africa Standard Time
Deadline	02 Oct 2024 E. Africa Standard Time

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, 

Sudan, surrounded by the Central African Republic, Chad, Egypt, Ethiopia, Eritrea, Libya and South Sudan, positioned next to East, West, South and North Africa, is surrounded by complex conflicts in an unpredictable, volatile and rapidly evolving region. Sudan is by size the third biggest country in Africa, with a diverse population of around 42 million people. Sudan’s children make up half of the total population, and the past two decades have seen their lives significantly improve: fewer girls and boys are dying before their fifth birthday, primary school attendance is increasing, immunization coverage is high and the country remains polio free. Still, millions of children continue to suffer from protracted conflict in Darfur, the Kordofan’s, and Blue Nile, from seasonal natural disasters, malnutrition and disease outbreaks, and from under-investment in basic social services. More than three million of Sudan’s school aged children are not in the classroom. UNICEF has been in Sudan since 1952 and continues with a presence in 12 of Sudan’s 18 states. 

How can you make a difference?

Under the direct supervision of the Programme Manager, the AAP/CFM Officer will be responsible of the supervision and leading of the daily operation of the interagency CFM and AAP activities throughout the different CFM channels while maintaining strong coordination with all sections/agencies to safeguard proper referral pathway, case handling and up-to-date information sharing. In addition, the officer will support the implementation of all related AAP activities under the AAP L3 commitments and UNICEF SCO AAP emergency action plan.

Key functions, accountabilities and related duties/tasks

Summary of key functions/accountabilities:

Within the delegated authority and under the given organizational set-up, the officer may be responsible for all or most of the following areas of major duties and key end results for AAP and CFM of all UNICEF Sudan Country Office.

1. Support and feeding into the AAP/CFM SCO strategy and emergency action plan with the AAP Program Manager
2. Contribute and support in the conceptual and technical implementation for the development and design of the sustainable long term UNICEF CFM system including all channels in coordination with all sections internally and potential external Inter-Agency coordination throughout the IA CFM Taskforce

2. Support the design of action plan and requirements for inter-agency or joint CFM coordination including the implementation of CFM channels in coordination with relevant sections and organizations.
3. Support with drafting the CFM SOPs, annexes and technical documenation for  IA organizations including guidance, monitoring tools and annexes
4. Maintain coordination with different stakeholders with updated Q&As, referral pathways ,  updated list of focal points, categorization and counseling lines
   1. Ensure proper coordination with information management team to resolve and troubleshoot  technical issues
5. 2. In coordination with the CFM officer support the management of the CFM outsourcing center as third-party service provider including case management, capacity building and reporting.
   Planning and coordination:
   3. Support with conducting a contextual needs assessment and CFM sensitization, printing and distribution of IEC materials in close coordination   with AAP/CFM focal points across sections and organizations.
   4. Support with drafting regular reporting, trends analysis, TORs and action plans as per requirements.
   5. Coordination with other COs and RO on AAP and CFM experience, best practices and lessons learned
   6. Capacity building internal and external:
      1. Support drafting training manual for CFM including AAP principles
      2. Support with AAP/CFM capacity building internally for AAP focal points, UNICEF staff and externally for IA organizations, implementing partners and CFM implementers.
   7. Conduct field missions when needed for the implementation of the above to implement capacity building, lead and support the community consultation, support in the execution of the communication strategy.

To qualify as an advocate for every child you will have…

• Education:
  • First University Degree in Political Sciences, International affairs, Human Rights, International studies, Development studies, IT/MIS/IM or engineering related or any related.
  • Experience:
  • Minimum two years professional experience in AAP in general and CFM in specific in setting up CFM systems and different channels like call center and othersMinimum two years experience in UN or INGOs or NGOs and inter-agency coordinationMinimum two experience in different sectors programming like protection, cash, emergency and humanitarian
  Knowledge and skills:
• Proven ability to work independently under difficult conditions
• Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships, both within and outside the organization
• Excellent facilitation, training, networking and advocacy skills.
• Ability to work collaboratively as part of a team in a challenging and highly fluid environment, flexibility and ability to handle constant change.
• Experience in working with UN agencies or NGOs
• Experience in implementing emergency, humanitarian programmes and projects
• Experience in coordination at interagency level
• Experience in implementing humanitarian cash transfers programme
• Experience coordinating and mainstreaming programmatic aspects across all sections and sectors internally and externally
• Good analytical skills and knowledge of quantitative, qualitative and participatory research methodologies and analysis.
• Proven information management and data skills in the areas of mobile data collection, data visualization, including mapping and M&E.
•  Language Requirements:     Fluency in English as a working language. Knowledge of Arabic is required
•  

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: https://uni.cf/UNICEFValues

Core competencies

• Demonstrates Self Awareness and Ethical Awareness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to achieve impactful results (1)
• Manages ambiguity and complexity (1)

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Advertised: 18 Sep 2024 E. Africa Standard Time
Deadline: 02 Oct 2024 E. Africa Standard Time