Business Support Assistant – WFP

Job Description

Organization	United Nations World Food Programme
Job Title	Business Support Assistant SC L4 (CBT)
Requisition ID	JR111687
Location	Kassala, Port Sudan, Atbara, Kosti, Sudan
Closing Date	19 April 2025

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

Sudan is experiencing unprecedented levels of food insecurity, with over half the population—25.6 million people—in need of assistance. WFP is scaling up its emergency operations despite enormous challenges due to access limitations, insecurity, and a rapidly evolving conflict. The World Bank funded Sudan SANAD Emergency Safety Nets Project seeks to support households cope with the impact of the ongoing crisis and food insecurity.

The SANAD project will support 552,500 beneficiaries across 8 states with cash assistance for twelve months. The Project Team requires additional staff to support effectively coordinate downstream follow-ups, data validation, and operational planning.

Job purpose

To achieve these objectives, the Project Team requires four Programme Assistant (Cash-Based Transfers), SC L4, to carry out specialized and/or standardized tasks within the Cash Assistance delivery portfolio. The role will be under the direct supervision of the Project Coordinator, with technical guidance provided by the CBT team. The incumbent will be responsible for carrying out the following tasks and responsibilities:

KEY RESPONSIBILITIES

• Perform specialized processes and activities relating to the food assistance provision to vulnerable population, in line with wider programme policies and guidelines.
• With support from the Project manager and CBT team, research, set up and implement the cash and voucher-based programme including operational arrangements.
• Provide Onsight support for implementation of cash and voucher intervention including operational issues, awareness raising on program objectives and procedures, interaction with Cooperating Partners.
• Ensure that voucher and cash programme remains compliant with all WFP policies and procedures,
• In cooperation with CBT team, recommend ways to refine the programme and thereby improve the service offered to beneficiaries and facilitate implementation by WFP,
• Identify lessons learnt and best practices established for use in further WFP cash programme interventions.
• Provide project support for cash-based transfer following established emergency response targets and WFP’s policies and procedures.
• Compile data and support analysis and preparation of reports relevant to the cash and voucher assistance to support planning and decision-making.
• Perform accurate, timely recording of data related to the implementation of cash and voucher assistance activities, following corporate emergency programming guidelines.
• Work and exchange information with internal counterparts to support effective collaboration, implementation and monitoring of ongoing cash and voucher assistance activities with guidance from activity lead.
• Support communication and collaboration with internal emergency food assistance stakeholders with guidance from activity lead.
• Act as a point for documentation and resolution of complaints relating to cash and voucher assistance.
• Other as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Completion of secondary school education. A post-secondary certificate in an area relevant to emergency programming/food assistance.

Experience:

• Has Supported voucher/cash assistance distribution planning and implementation.
• Familiarity with WFP SCOPE and COMET Processes.
• Has undertaken data analysis.
• Facilitated communication with technical teams (i.e. supply chain, nutrition, VAM, protection etc.).
• Has contributed to implementation of programmes.
• Has observed or assisted with training, field support, report writing, documentation of meetings.

Knowledge & Skills:

• Familiarity with WFP Food assistance processes, and respective targets – particularly SDG2 and SDG17 – and how the work of WFP can contribute to achieving them.
• Familiarity with WFP’s mandate, Country Strategic Planning process, intervention modalities, programme and project lifecycle tools, implementation, monitoring, and evaluation desirable.
• Basic understanding of technical and theoretical concepts pertinent to food assistance.
• Strong knowledge of key State and Local government contexts and issues.
• Quantitative and qualitative analytical skills.
• Ability to produce high-quality written outputs in the working language.
• Understanding of basic principles of stakeholder engagement with government and other counterparts at the national or local level.
• Appetite for exploring and experimenting with new ideas and approaches.
• Ability to work independently in a timely and organised manner.
• Ability to work as part of a team, participating in open dialogues and valuing diverse opinions of others, regardless of gender, culture, background, experience, or country assignment.
• Moderate to proficient computer literacy.

Languages:

Fluency in English and Arabic is required.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.