Programme Assistant (Kassala) – WFP

Job Description

Organization	United Nations World Food Programme
Job Title	Programme Assistant SC L5 (CFM)
Requisition ID	JR111686
Location	Kassala
Closing Date	19 April 2025

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

He/she will be responsible for operationalizing and fostering WFP’s commitments on Community Feedback Mechanisms (CFM) and Communication with Communities (CwC) and adapting them to the Sudan context and programmes. This will include:
• Fostering inclusion and engagement with diverse communities
• Support in overseeing an effective Community Feedback and Response mechanism and
• Cultivate, maintain and strengthen partnerships and interagency and stakeholder engagement through networking, proactive collaboration, and engagement with strategic partners, including NGOs, local authorities, community and religious leaders and relevant stakeholders, to promote AAP and build trust.
• Coordinate and work closely with the CPs to draft CwC plans and implement AAP activities efficiently and effectively.
The role will be under the direct supervision of the Head of CFM in Programme Unit with periodic interface with the Project Coordinator and Programme team.

• Ensure relevant Hub teams incorporate AAP considerations into planning, design, and implementation, including community and stakeholder engagement, consultations and sensitisations. 
• Ensure AAP aspects are considered during the assessment and monitoring of all CO activities and programmes.
• Prepare and/or contribute to relevant reports, including coordinating with the CP for updates and reports.
• Support in preparing a thematic and/or operational sensitization plan
• Contribute and disseminate simplified messages, IEC materials, and other communication materials and tools via multi-media channels.
• Coordinate and work closely with the CPs to draft CwC plans and implement AAP activities efficiently and effectively.
• Conduct a stakeholder mapping and analysis to ensure support for AAP across all levels, including influential groups and the media, to support information dissemination and feedback.
• Organize and coordinate regular community consultations using participatory methods, including focus group discussions, dialogue and Key informant interviews to inform decision-making and program design.
• In close collaboration with the CP, ensure functional CFMs across WFP operations and support the follow-up of open cases based on their category and ensure a timely and effective resolution within pre-defined timeframes.
• Conduct beneficiary satisfaction surveys on the effectiveness of CFM to identify challenges with access to, use of and provision of feedback from the CFM and propose corrective measures to CO and hub.
• In close collaboration with the CFM/CwC team, facilitate AAP (CFM &CwC) training, briefings, and inductions on AAP for WFP and CP staff.
• Establish partnerships to strengthen AAP with a particular focus on ensuring meaningful inclusion of marginalized groups in WFP decision-making, including collaboration with community outreach volunteers and community leaders, among others.
• Cultivate, maintain and strengthen partnerships and stakeholder engagement through networking and proactive collaboration and engagement with strategic partners, including NGOs, local authorities, community and religious leaders and relevant stakeholders, to promote AAP and build trust.
• Participate in key interagency forums to ensure consistency and collaboration in communication across the humanitarian sector, particularly in the AAP Working Group at the state level. 
• Perform other related duties as required.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.