Information Communication Technology for Development (ICT4D) Senior Project Officer (El Geneina) – CRS

Job Description

Organization	Catholic Relief Services
Job Title:	Information Communication Technology for Development (ICT4D) Senior Project Officer
Supervisor	Information Communication Technology for Development (ICT4D) Technical Advisor
Duty Station	Sudan, West Darfur- El Geneina.
Closing Date:	28 Oct 2024

About CRS:

CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.  CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Duties and responsibilities:

Background:

CRS Sudan will be implementing an emergency food security program to address acute food security shocks in Sudan. The project will serve as a food pipeline for affected populations in Central and West Darfur.

Job Summary: 

The ICT4D SPO is responsible for implementing digital program tools for the CRS food security program in Central and West Darfur. He/she will work closely with the MEAL team to support data management, generate custom reports design, and enhance the project’s Monitoring, Evaluation, Accountability, and Learning system (MEAL) performance. The ICT4D SPO will work with the MEAL team to provide database management support, maintenance of relational database, and visualize prioritized data. The Staff will lead project staff capacity-building efforts to guide the efficient utilization of the Project Management Information System.

Roles and Responsibilities:

• Support the CRS project in digitizing ICT4D applications, mainly monitoring and evaluation tools and Risk and compliance (RC) tools, using different CRS standardized platforms. 
• Support electronic data management at field level including planning, collection and reporting field level data. Work closely with MEAL and compliance and risk management team to design user friendly tools and application. 
• Contribute to the development and deployment of high-quality mobile device management solutions and monitor its utilization by project staff. 
• Utilize appropriate ICT technology for the MEAL system to track program performance innovatively using the dashboard, regular data analysis, and undertake regular data quality assessments.
• Contribute to the MEAL team’s reporting effort periodically, according to the team and partner’s interest, including designing custom reports and dashboards for different project activities to show the progress of the activities
• Ongoing database support to identify and report glitches and coordinate with regional technical teams to troubleshoot errors. 
• Provide ICT4D support and liaise with ICT4D TA, and other technical staff to resolve any ICT4D technical issues. Identify projects ICT4D capacity needs and closely support them.
• Provide training and regular coaching for program staff (mainly MEAL staff, where needed, field enumerators) on all relevant components of the ICT4D platform and effective use of a web-based reporting system. 
• Capture and share lessons learned and best practices in ICT4D to facilitate improvements in decision-making and contribute to learning agendas.

Minimum Qualification, Skills and Experience Required:

Basic requirements:

Education and Experience

• MA/MSC degree or BA/BSC degree in Computer Science/Data base management of study with 2 years relevant experience for MA/MSC or 5 years’ relevant experience for BA/BSC degree
• Knowledge of technical principles and concepts in ICT4D. General knowledge of related disciplines, such as Statistics and human sciences, to ensure a proper cross-sectoral approach.

Knowledge 

• Experience with program monitoring, evaluation, and analysis.
• Certification in advanced database design, management and deployment (Microsoft Technology Associate) is an added advantage.
• At least 3 years minimum experience working with relational database systems such as SQL, PostgreSQL, MSSQL or Oracle and a good working knowledge of SQL.
• Demonstrated experience in development and administration of a database.
• Proficiency in using MS PowerBI and other visualization software is an added advantage.

Personal Skills: 

• Strong technical skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Good technical writing skills
• Presentation, facilitation, training, mentoring, and coaching skills
• Proactive, resourceful and results-oriented

Key Working Relationships: 

Supervisory: TBD

Internal: ICT4D TA,MEAL TA II, Deputy Chief of Part Quality, Technical Advisors, Risk and compliance Manager, MEAL-PQ unit, other programming and operations colleagues

External:  Peer agencies, Partners, private sector, project participants

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

If applicable: Work Conditions/Environment Conditions

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

 Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer.

CRS’s emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at

the office, and flexible working hours where possible.

(The position is contingent on donor funding).

How to apply

Submission location: – 

If interested, please submit cover letter, resume and copies of your education and work certificates to CRS– El Geneina Office. Ensure that your cover letter or resume has a phone number here you can be reached.