Safe and Dignified Programming Program Manager I (Geneina) – CRS

Job Description

Organization	Catholic Relief Services
Job Title:	Safe and Dignified Programming Program Manager I
Supervisor	Deputy Chief of Party Program Quality
Duty Station	Sudan, West Darfur Geneina
Closing Date:	28 Oct 2024

About CRS:

CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.  CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Duties and responsibilities:

Background:

CRS Sudan will be implementing an emergency food security program to address acute food security shocks in Sudan. The project will serve as a food pipeline for affected populations in Central and West Darfur.

Job Summary: 

The Safe and Dignified Programming (SDP) Program Manger will provide tools and technical support CRS Food Security Project in Central and West Darfur. The SDP PM will help ensure the effective implementation of safe programming, protection mainstreaming, feedback, response and complaint mechanism (FCRM), service mapping, and participation in cluster coordination. The SDP PM ensures strong coordination with the safeguarding units dedicated to staff and partner safeguarding. 

The SDP PM will work closely with Safe & Dignified Programming Advisors, and other Regional and Global Technical Advisors (Gender, Social Inclusion, Disability, etc.), as pertinent. Support and oversee integration of gender and social inclusion components in the project activities.

Roles and Responsibilities:

• Support the implementation of project SDP Strategy securing technical support from Regional and Global Technical Advisors on specific thematic areas as needed;
• Coordinate to identify and action project safeguarding priorities and capacity building opportunities, including for example, Safeguarding Checklist & Action Plan, Legal Analysis, and others;
• Lead the implementation of gender specified action plans, and social inclusivity initiatives. 
• Ensure strong coordination with Gender and social inclusion SPO to improve gender action plan implementation. 
• Provide regular updates to the Deputy Chief of Party Program Quality on the agency SDP efforts, lessons learned, and best practices; and ensure SDP and protection mainstreaming are regular agenda items in leadership and staff meetings; 
• Coordination capacity building on SDP and PM for project staff through training and facilitating regular meetings, etc.
• Coordinate with the Country Program SDP and ensure Essential Service Mapping / referral pathways (project-level) are kept up to date and reviewed on an annual basis;
• Where necessary, (with technical assistance from relevant TAs)triage initial safeguarding or protection-related concerns or queries from colleagues; help ensure survivors receive immediate support and/or appropriate referrals following disclosure;
• Become familiar with, and facilitate linkages with relevant REDI resources, e.g. on responding to microaggressions, unconscious bias, and gender equity;
• Lead the design and monitoring of project FCRMs, ensuring they are functional, safe, accessible, and effective for communities, and especially vulnerable and marginalized populations;
• Ensure project staff mainly, frontline staff are aware on how to report safeguarding and protection issues, suspicions, and concerns.
• Support the implementation of Common Humanitarian Standards (CHS) action planning for safeguarding and protection.
• Participate in and contribute to in-country PSEA/Protection/GBV networks and cluster forums and ensure project staff are kept abreast of global and local initiatives and resources;
• Participate in the CP, regional and Global Safeguarding Advisors and HRD’s Safe and dignified Programming Advisors community of practices.

Minimum Qualification, Skills and Experience Required:

Basic requirements:

• Master’s degree in a relevant field of study (Human Rights Law, Gender, International Development, Social Work, Psychology, etc.) or equivalent professional experience.
• Two or more years of relevant experience (safeguarding, protection, gender) in an advisory or management role with progressive responsibilities. NGO experience preferred. 
• Experience advising or providing direction to staff by using effective interpersonal and communication skills; influence others both within and outside of functional areas of responsibility.
• Experience creating and rolling out culturally sensitive training and capacity-building programs, materials, and communications.
• Solid organizational/time management skills: the ability to be flexible and work well under pressure in a fast-paced multi-tasking team environment.
• Strong analytical and report building skills; strong computer skills including facility with standard desktop applications.
• Humble and approachable; a problem solver who seeks to find constructive solutions within compliance and policy requirements.

Personal Skills: 

• Ability to develop integrated plans that propel initiatives forward and identify ways in which to work collaboratively across departments. 
• Ability to communicate in a timely manner to enable others to plan accordingly.
• Ability to assess, organize and interpret information to draw reasonable conclusions. 
• Ability to easily collaborate with others, and influence without formal authority, working towards common goals and objectives.
• Ability to explain ideas and processes clearly and address sensitive subject matters. Ability to facilitate discussions with various levels of staff. 
• Personal and professional commitment to treat all people with fairness, honesty, dignity and respect.
• Demonstrates gender-positive, disability-positive, and survivor-positive attitudes 
• Knowledge of industry safeguarding/sexual exploitation and abuse principles and standards

Required/Desired Foreign Language: Excellent command of English and Arabic is required.

Travel Required: Approximately 50% travel within Sudan.

Key Working Relationships: 

Supervisory: TBD

Internal: MEAL TA II, Deputy Chief of Part Quality, Technical Advisors, Risk and ComplianceManager, MEAL-PQ unit, other programming and operations colleagues

External:  Peer agencies, Partners, private sector, project participants

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results. 

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

If applicable: Work Conditions/Environment Conditions

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

 Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. 

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer.

CRS’s emphasis on family values supports benefits, including maternity and paternity leave, policies that promote exclusive breastfeeding, the availability of a crèche at

the office, and flexible working hours where possible.

(The position is contingent on donor funding).

How to apply

Submission location: – 

If interested, please submit cover letter, resume and copies of your education and work certificates to CRS– El Geneina Office. Ensure that your cover letter or resume has a phone number here you can be reached.