Protection of Family Links Field Officer (Khartoum) – ICRC

Job Description

Job Family	Protection / Human Rights / IHL / Humanitarian Diplomacy / Detention
Apply Before	18 August 2025
Locations	Khartoum
Contract Type	Fixed term contract

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Our values

• At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Purpose

Protection of Family Links (PFL) Field Officer actively contributes to the planning, implementation, monitoring and evaluation of the PFL activities in the Sub Delegation (SD) Aria of Responsibilities (AoR). S/He oversees the follow up and supports implementation of the PFL program including with the assigned Sudanese Red Crescent Society (SRCS) branch(es). S/He works under the direct supervision of the Field Team Leader (FTL) and provides support for the implementation of the PFL activities (Reunification of Family Links (RFL) and Missing) in the field, SRCS and other stakeholders as per his/her specific duties. S/He based in Atbara, however, as Field Officer, s/he carries out activities in the field supporting her/his Line Manager and other Protection field colleagues, as required.

Reports to (role)

• Field Team Leader

Accountabilities & functional responsibilities

• Provide Technical Support for RFL Programs with SRCS: Support SRCS branches within the delegated area (SD AoR) in line with ICRC guidelines and communication protocols, under the supervision of the Field Team Leader (FTL).
• Ensure Quality of PFL Service Implementation: Maintain continuous quality of Protection of Family Links (PFL) services through regular communication with the SRCS RFL team.
• Contribute to RFL Needs Assessment: Understand RFL needs in the SD AoR by communicating with SRCS staff and volunteers, monitoring third-party reports, media, and other information sources.
• Support Quarterly Planning and Reporting: Advise on, discuss, and contribute to the drafting of the quarterly Plan of Action (PoA) for RFL, ensuring needs are met and capacities are considered, and monitor and report on agreed activities.
• Identify and Address PFL Challenges: Proactively identify issues and solutions concerning PFL, communicating them to the FTL and SRCS.
• Conduct Joint Field Trips and Provide Technical Support: Plan and execute joint field trips, ensuring reporting on activities. Act as a team leader during field trips when required, providing technical support on all RFL tools to the SRCS RFL team.
• Suggest Capacity Building Measures: Proactively propose corrective and capacity-building measures for the SRCS RFL team’s work, fostering partnership and knowledge transfer.
• Manage Branch Bill Clearances: Closely monitor and cross-check bills from SRCS branches with operational information.
• Independently Manage ICRC Tracing Cases: Collect, process, and report tracing cases (Tracing Requests/Allegation of Arrest/Allegation of Detention) for various beneficiaries, ensuring information is updated in Prot6.
• Network for Tracing and Missing Files: Establish and maintain a network of interlocutors and stakeholders for tracing activities and the missing persons file in the SD AoR, sharing this information with the FTL.
• Support Missing Persons File Activities: Contribute to the implementation, development, and monitoring of activities aiding Families of Missing Persons (FoMPs).
• Handle Other Protection Tasks and Replacements: Follow up on migration and RFL in detention as required. Perform other Protection-related tasks, support during heavy workloads, and act as a replacement for the FTL or other Field Officers when requested

Desired profile and skills

• Strongly motivated by humanitarian work
• Able to work under pressure in a potentially dangerous environment

Certifications / Education required

• University degree or relevant professional experience.
• Excellent command of English and Arabic
• Computer literacy.

Professional experience required

• Typically, 3-5 years’ experience in the field of social, political or economic sciences or similar.
• 1–2 years’ experience with the ICRC or another humanitarian agency an asset.

What we offer

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance.
• In-house training opportunities for personal development.

Additional information

• Type of role: National Staff
• Working rate: 100%
• Location: Atbara
• Type of contract: Fix-term contract (Extendable)
• Length of assignment: Six months (Extendable)
• Application deadline: 18 August 2025
• Desired starting date: October 2025

How to apply

Ready to apply?

You will need to upload your resume and a cover letter as well as copies of your diplomas and certifications, valid license to practice, passport and driving license.

Lean more about our recruitment process here.

We welcome applications from all qualified candidates.

The ICRC values diversity and is committed to creating an inclusive working environment.