Psycho-Social Worker – IOM


Job Description

OrganizationInternational Organization for Migration
Position TitlePsycho-Social Worker
Duty StationGedaref, Sudan
ClassificationConsultant, Grade OTHE
Type of AppointmentConsultancy, 4 Months
Estimated Start DateAs soon as possible
Closing Date29/08/2021

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

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Background and rationale:

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental, and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Since early November 2020, thousands of Ethiopians from the Tigray region have started crossing borders into Gedaref state, Sudan, fleeing their country because of an outbreak of war. The Government of Sudan (GoS) through the Commission for Refugees (COR) has quickly set up a response coordination mechanism in collaboration with UNHCR and announced that these Ethiopians are recognized as refugees on a prima facie basis upon arrival in Sudan. The GoS has designated the Umroukba camp and Tuneydbah camp in Gedaref state for accommodating the refugees while the third camp is currently being set up in the state.

IOM, other UN agencies, and international partners have recognized that these refugees have a significant need for mental health and psychosocial support (MHPSS) due to their traumatic experience back home and through their journey to Sudan and pro-longed stay in the crowded camps with limited privacy.

Under the overall supervision of the National Coordination Officer of Migrant Resource Centre (MRC) in Gedaref and direct supervision of the MHPSS Team Leader in Gedaref, the successful candidate will be implementing IOM’s MHPSS activities in Umroukba camp, Gedaref.

International Organization for Migration/Headquarters: Grand-Saconnex, Switzerland

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Core Functions / Responsibilities:

  1. Implement community-based MHPSS activities in the Umroukba camp under the guidance of the MHPSS Team Leader and in coordination with other team members, including IOM partners’ Trauma Center psychologists. The activities will include: community-initiated activities (e.g. sport, sociocultural, spiritual), stress management workshops, focus group discussions, individual counseling and family support/mediation, with a specific focus on vulnerable refugees including single mothers, people who grieve from multiples death and multiple losses, unaccompanied children, isolated elderly, GBV
    survivors and people with mental disorders, disabilities or other social vulnerability.
    Referrer beneficiaries to medical, legal and other humanitarian services as appropriate.
  2. Organize relevant MHPSS trainings for humanitarian actors, primary health care
    workers, key community members, community leaders, traditional healers and other key
    stakeholders as relevant.
  3. Ensure maintenance of beneficiary expression and confidentiality during and after all
    MHPSS activities and follow the IOM MHPSS procedures and data protection guidelines.
  4. Collaborate with other agencies on the ground on behalf of IOM as needed for referral
    and other relevant matters for the good implementation of the activities and in the
    interest of the beneficiaries.
  5. Be on the lookout for MHPSS related empowerment areas in the interest of beneficiaries.
  6. Support the protection team in proper managing the MHPSS clinic as well as IOM
    Women Centre.
  7. Support the implementation of Counter-trafficking and Cunter-smuggling activities in the
    camp in coordination with the MHPSS Team Leader and other relevant colleagues.
  8. Perform such other related duties as may be assigned.

Required Qualifications and Experience:


  • University degree in mental health nursing, psychology, mental health and psychosocial support, psychiatry or a related field from an accredited academic institution with 4 years of relevant professional experience.

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  • At least 3 years of field-based experience in community-based psychosocial support
  • programmes. Experience and qualification in counselling is an asset.
  • Experience and qualification in counselling is an asset.
  • Familiarity with the IASC Guidelines on Mental Health Psychosocial Services in Emergency.
  • The setting is an asset.
  • Field-based experience in working with humanitarian agencies in emergency settings is an asset.
  • Resilience and flexibility to work in a challenging environment.
  • Demonstrated interpersonal skills and ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds.
  • Knowledge of United Nations and Non-Governmental Organizations humanitarian community.
  • Experience in report writing and use of Microsoft software (Word, Excel and PowerPoint)


  • Excellent written and oral communication skills in English language is required. Working knowledge in Arabic language is advantageous.

Desirable Competencies:

The incumbent is expected to demonstrate the following values and competencies:
Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural
    differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner
    consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates the ability to work in a composed, competent and
    committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.



  • The interested applicant is invited to submit to IOM Sudan specific documents as stated below:
  • An updated CV, overview of previous employment undertaken, and contact details,
    accompanied by a cover letter detailing the applicant’s motivation.
  • The appointment is subject to funding confirmation.
  • The appointment will be subject to certification that the candidate is medically fit for
    the appointment.
  • No late applications will be accepted.


Qualified female applicants are especially encouraged to apply.

IOM has zero tolerance for discrimination and does not discriminate to HIV/AIDS status.

This position is open to ONLY Sudanese nationals and those authorized to live and work
in Sudan according to Sudanese regulations.

Vacancy close at 23:59 local time in Khartoum, Sudan on the respective closing date.
No late applications will be accepted.

How to apply:

Interested candidates are invited to submit their applications via email: [email protected], by
29 August 2021 at the latest, referring to this advertisement.

In order for an application to be considered valid, IOM only accepts online profiles duly completed.
Only shortlisted candidates will be contacted.

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview
processing, training, or other fees). IOM does not request any information related to bank

For jobs from International Organization for Migration in Sudan visit: IOM Jobs Page

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