Area Support Manager – NRC


About NRC

The Norwegian Refugee Council has an interesting and rewarding opportunity to be part of our newest country of operation – Sudan.
The NRC has recently re-registered to operate in Sudan, and is currently in the country start-up phase, conducting assessments and designing the first steps of the program. The focus will be given to people displaced by conflict, refugees, and vulnerable migrants, and potential geographical areas of work will be Khartoum state, South Kordofan, and the Blue Nile on a first phase, with the idea to expand to other States. 

As a priority, NRC is therefore hiring a Logistics Officer to be part of establishing NRC’s program in Sudan. 

Job Description

OrganizationThe Norwegian Refugee Council 
Job Identification2800
Job CategoryAdministration
Apply Before25/08/2021, 22:00
Degree LevelBachelor’s Degree
Job ScheduleFull time

Based in El Gadarif, the Area Support Manager actively contributes to the Eastern Sudan Response Area Office strategy. S(he) will coordinate the support functions at a large Area Office and off-load the Area Manager on support functions. As a member of the senior management team, the Support Manager shares the responsibility to establish and maintain work systems that ensure maximum impact for people affected by the conflict.

Specific responsibilities

Strategic Resource Management

  1. Contribute to the strategic direction of the area office for an efficient structure
  2. Ensure adequate and fit-for-purpose support strategy rooted in national staff capacity development
  3. Provide leadership of the Support Department and ensure all work as one team.

Compliance and Internal Control

  1. Ensure that all rules, regulations, routines, procedures, SOPs are accessible to and known by all staff.
  2. Perform regular spot-checks on supporting documentation to identify areas of improvement in regards of quality of documentation.
  3. Ensure the recommendations addresses to the Area Office Support Department are addressed and updated on regular basis.
  4. Responsible for corruption mapping and mitigation practices and procedures in the programme
  5. Lead on the preparation of Area Office donor, internal and external audit processes.

Systems and Procedures

  1. Ensure that all rules, regulations, routines, procedures, SOPs are available, accessible to and known by all staff.
  2. Responsible for ensuring that HR, finance, logistics and administration systems provide relevant and adequate support to the area office’s programmes throughout the whole project cycle
  3. With the Area Manager, ensure that the area office’ work processes are in place, understood by all staff, and carefully followed.
  4. Lead on the implementation at Area Office level of new procedures and rollout of new systems such as NRC HR Management System, UNIT4 Procurement and other systems.
  5. Lead on the elaboration and regular update of the Master Support Budget at Area Office level.
  6. Ensure coverage of Master Budget at all time and ensure that efficient, sustainable and flexible HR structures are in place.

Emergency Response

  1. Provide support to the Area East Emergency response programme ensuring that support functions are working well to ensure the success of the response.
  2. Work with programme functions to ensure the reconciliation of all distributions with the reconciliation of deliverables.

Generic professional competencies:

  • Minimum 4 years in middle management position in humanitarian/recovery context
  • Previous experience working in a Finance, Logistics, HR managerial position (or at least one of them)
  • Previous experience from working in complex contexts
  • Fluency in English, both written and verbal

Context skills and experience:

  • Experience in remote management
  • Knowledge of the Eastern Sudan Emergency Response crisis an asset
  • Experience of partnership an asset

What We Offer

Female candidates are strongly encouraged to join our work culture that empowers every employee to share ideas and take responsibility: At NRC we think outside the box. We encourage ideas and give responsibility to all employees at all levels, to help solve the complex issues that we face. You will have many opportunities to be heard and take the initiative

  • 12 months fixed term contract
  • Senior Grade 8 in NRC’s grade structure
  • An opportunity to match your career to a compelling cause
  • A chance to meet and work with people who are the best in their fields

Internal candidates are encouraged to apply but we are also open to external applicants who can show a commitment to NRC and being part of a challenging, but important mission to make a difference.  

To apply as an internal candidate, click on the suitcase icon “I am an employee” on the top right of the page to be redirected to NRC’s internal career site

**Apply by completing all the system required fields of your experience in your application**

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

For jobs from The Norwegian Refugee Council visit: NRC Jobs Page

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