ICLA Coordinator – NRC


About NRC

The Norwegian Refugee Council has an interesting and rewarding opportunity to be part of our newest country of operation – Sudan.
The NRC has recently re-registered to operate in Sudan, and is currently in the country start-up phase, conducting assessments and designing the first steps of the program. The focus will be given to people displaced by conflict, refugees, and vulnerable migrants, and potential geographical areas of work will be Khartoum state, South Kordofan, and the Blue Nile on a first phase, with the idea to expand to other States. 

As a priority, NRC is therefore hiring a Logistics Officer to be part of establishing NRC’s program in Sudan. 

Job Description

Information Counselling and Legal Assistance (ICLA) Coordinator Alfasher Area Office (National Position)

OrganizationThe Norwegian Refugee Council 
Job Identification3004
Job CategoryInformation, Counselling and Legal Assistance
Apply Before04/10/2021, 23:09
Degree LevelBachelor’s Degree
Job ScheduleFull time

Information Counselling and Legal Assistance (ICLA) Coordinator Alfasher Area Office (National Position)

P.S: Please ensure that you fill in all details before submitting your application on NRC people (Oracle HR). Empty and incomplete applications will not be considered.

NRC resumed operations in Sudan in 2020, providing humanitarian assistance, protection, and durable solutions. Our country programme integrates all of NRC’s six core competencies (camp management, education, ICLA, livelihoods, shelter, and WASH), and provides a rapid response capacity (including for the recent refugee emergency in eastern Sudan), and thematic capacities for cash and markets-based approaches, advocacy, digital modes of assistance, and co-leading various technical and strategic coordination platforms.

The purpose of the ICLA Coordinator position is to implement the delegated Information, Counselling and Legal Assistance (ICLA) project portfolio

The following is a brief description of the role.                                      

Generic responsibilities

  1. Line management of ICLA Team leader and ICLA Project Assistants operating in the West Darfur region.
  2. Adherence to NRC policies, guidance and procedures
  3. Contribute to ICLA strategy development, project proposals and provide input on needs and gaps at field level.
  4. Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation in line with proposals, strategies and donor requirements, and ensure high technical quality of implementation)
  5. Provide regular progress reports to the Area Manager and/or ICLA Programme Development Manager.      
  6. Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist beneficiaries.
  7. Promote and share ideas for improvement and necessary changes in the program activities.
  8. Ensure capacity building of project staff and transfer key skills.
  9. Liaise and collaborate with relevant local authorities and other key stakeholders including participation in relevant coordination meetings.

Specific responsibilities

  1. In consultation with the ICLA Programme Development Manager, coordinate and facilitate capacity building trainings for humanitarian partners, local authorities and displaced community leaders on ICLA thematic areas.
  2. Ensure compliance with ICLA policies, and implementation of ICLA case management and M&E tools by the ICLA team.
  3. Implement HR related processes (recruitment, orientation, training, performance appraisal) with respect to the ICLA team.
  4. Ensure compliance by the ICLA team with NRC’s Human Resource, Financial, Logistics & Security policies and procedures, and amicably resolve any challenges that arise between the ICLA Officers and NRC’s support departments.
  5. Regularly attend relevant Protection Cluster/Sector meetings in area of operation to represent ICLA, gather and share information with partners, advocate on behalf of vulnerable displaced persons facing HLP, civil documentation, legal identity, and related challenges, and contribute to the provision of effective and timely humanitarian assistance to displaced persons.
  6. Work with the team to implement ICLA activities relating to Housing, Land, and Property, collaborative dispute resolution and access to Legal Identity including civil documentation in West Darfur.
  7. Liaise and collaborate with relevant local authorities and other key stakeholders and maintain positive relations to facilitate ICLA implementation.
  8. Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
  9. Foster productive relationships between ICLA and local authorities / humanitarian partners.
  10. Promote synergies between ICLA and other departments within NRC.
  11. Be an active member of the West Darfur Area Office Management Team (AMT)
  12. Any other task relevant to the position as requested by the line manager.

Our Ideal Candidate:

  • A University degree in law is strongly preferred and will be considered a very strong asset; alternatively a degree in social science, political science, or a related subject will be considered if the candidate has a sufficiently strong background in protection related work.
  • Minimum five years’ experience from working in a protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings.
  • Experience with housing, land and property rights related issues will be considered a very strong asset.
  • Experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
  • Significant experience in monitoring, evaluation and reporting on project activities
  • Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
  • Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook

Technical management expertise relevant to the role. Documented results related to the position’s responsibilities. Fluency in English and Arabic both written and verbal. 

Preferable to be from Alfasher area. 

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position, you will join highly motivated and expert staff who are making a difference to the most vulnerable people.


Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Alfasher with almost 40% travel.

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable. 

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

The NRC headquarters is located in Oslo and has about 280 employees. Additionally the organisation has a presence in Brussels, Geneva, Washington, D.C., Berlin, London and Addis Ababa. NRC was established in 1946 under the name “Europahjelpen” (“Aid to Europe”), to assist refugees in Europe after World War II.

For jobs from The Norwegian Refugee Council visit: NRC Jobs Page

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