ICLA Officer – NRC


About NRC

The Norwegian Refugee Council has an interesting and rewarding opportunity to be part of our newest country of operation – Sudan.
The NRC has recently re-registered to operate in Sudan, and is currently in the country start-up phase, conducting assessments and designing the first steps of the program. The focus will be given to people displaced by conflict, refugees, and vulnerable migrants, and potential geographical areas of work will be Khartoum state, South Kordofan, and the Blue Nile on a first phase, with the idea to expand to other States. 

As a priority, NRC is therefore hiring a Logistics Officer to be part of establishing NRC’s program in Sudan. 

Job Description

Information Counselling and Legal Assistance (ICLA) Officer Alfasher Area Office (National Position)   – 2 position vacancy announcement.

OrganizationThe Norwegian Refugee Council 
Job Identification3009
Job CategoryInformation, Counselling and Legal Assistance
Apply Before04/10/2021, 23:51
Degree LevelBachelor’s Degree
Job ScheduleFull time

Information Counselling and Legal Assistance (ICLA) Officer Alfasher Area Office (National Position)   – 2 position vacancy announcement.

P.S: Please ensure that you fill in all details before submitting your application on NRC people (Oracle HR). Empty and incomplete applications will not be considered.

NRC resumed operations in Sudan in 2020, providing humanitarian assistance, protection, and durable solutions. Our country programme integrates all of NRC’s six core competencies (camp management, education, ICLA, livelihoods, shelter, and WASH), and provides a rapid response capacity (including for the recent refugee emergency in eastern Sudan), and thematic capacities for cash and markets-based approaches, advocacy, digital modes of assistance, and co-leading various technical and strategic coordination platforms.

The ICLA Officer position will contribute towards the development of ICLA programme in country through technical support for ICLA assessments to be conducted in the different States as well as implementation of ICLA activities.

Generic responsibilities

  1. Ensure compliance with ICLA strategy, tools, handbooks, guidelines and standards
  2. Technical responsibility for implementation of ICLA activities
  3. Technical responsibility for tracking of financial expenditures for ICLA project(s)
  4. Responsible for quality control and monitoring of ICLA project activities
  5. Responsible for project documentation of technical activities of ICLA project(s)  
  6. Provide specific technical support and capacity building towards project staff
  7. Ensure relevant data collection and produce reports and analysis as required
  8. Provide specific technical analysis and feedback to NRC representatives in coordination forums
  9. Assess, promote and document ideas for technical improvement and further program development options
  10. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
  11. Promote the rights of IDPs/returnees in line with the advocacy strategy

Specific responsibilities

  1. Undertake and support ICLA needs assessments and scoping studies to be conducted in different States to develop the ICLA programme in Sudan.
  2. Management and oversight of ICLA counselling and legal assistance services for beneficiaries
  3. Ensure proper budget monitoring and efficient utilization of funds.
  4. Implement and develop M&E activities and ensure timely reporting of relevant activities in line with NRC guidelines.
  5. Act as primary point of contact for legal partners/legal aid providers supporting ICLA in the provision of assistance. Ensure that partner services are provided in line with NRC standards and procedures.
  6. Support ICLA staff to carry out regular outreach including, where appropriate, home visits to particularly vulnerable clients that would be otherwise unable to access the office or legal centres. 
  7. Ensure that appropriate internal and external referral pathways are utilized.
  8. Represent NRC at relevant working group and other coordination forums.
  9. Conduct awareness raising, capacity building and training activities for communities, government officials and NGOs on ICLA thematic areas.
  10. Supervise, evaluate and appraise the Project Assistant(s), providing technical guidance when needed.
  11. Conduct regular analysis of the displacement situation and support relevant research to develop ICLA’s programme in Sudan. Assist in strategic review and identification of other relevant ICLA activities.
  12. Contribute to the development of NRC’s Country strategy, action plan and activities plan and priorities in the ICLA sector.
  13. Perform any other relevant tasks as assigned by the supervisor.

Our Ideal Candidate:

  • A University degree in law is strongly preferred and will be considered a very strong asset; alternatively a degree in social science, political science, or a related subject will be considered if the candidate has a sufficiently strong background in protection related work.
  • Minimum three years’ experience from working in a protection or legal assistance implementation position in a humanitarian/recovery context, including the delivery of technical capacity building trainings.
  • Experience with housing, land and property rights related issues will be considered a very strong asset.
  • Experience in project management, including supervision of staff and ensuring compliance with internal policies and procedures
  • Significant experience in monitoring, evaluation and reporting on project activities
  • Prior experience of representing an I/NGO, and advocating on behalf of beneficiaries, in public forums (e.g. Protection Cluster/Sector)
  • Advanced computer skills, especially in Microsoft Word, Excel, Power Point and Outlook

Technical management expertise relevant to the role. Documented results related to the position’s responsibilities. Fluency in English and Arabic both written and verbal. 

Preferable to be from Alfasher area. 

We are particularly looking for a positive individual with strong communication skills, who can build trust and confidently navigate both internally and externally at different levels.

In this position, you will join highly motivated and expert staff who are making a difference to the most vulnerable people.


Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Alfasher with almost 40% travel.

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable. 

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

The NRC headquarters is located in Oslo and has about 280 employees. Additionally the organisation has a presence in Brussels, Geneva, Washington, D.C., Berlin, London and Addis Ababa. NRC was established in 1946 under the name “Europahjelpen” (“Aid to Europe”), to assist refugees in Europe after World War II.

For jobs from The Norwegian Refugee Council visit: NRC Jobs Page

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