Monitoring and Evaluation Assistant (Kosti) – NRC
Job Description
| Organization | The Norwegian Refugee Council |
| Job Identification | 12502 |
| Job Category | Assistant |
| Apply Before | 31/10/2023, 04:35 PM |
| Job Schedule | Full time |
The Norwegian Refugee Council has an interesting and rewarding opportunity to be part of our newest country of operation – Sudan.
Who Are We? NRC is an International Non-Governmental Organization that operates in more than 30 countries. The main headquarter is in Oslo – Norway. NRC resumes its operation in Sudan on March 2020 and since then it has established different Area Offices in Gadarif, Fasher, Geneina, Kosti and South Kordofan. NRC is mainly involved in different core competencies such as Education, Protection, Wash, Shelter, Livelihoods and Food Security and Camp Management. The current Country Office is placed in Khartoum.
As a priority, NRC is therefore hiring M&E Assistant be part of establishing NRC’s programme in Sudan.
Role and responsibilities
Generic responsibilities
- Ensure adherence with NRC policies, tools, handbooks and guidelines.
- Implement delegated CC project portfolio according to plan of action.
- Prepare and develop status reports as required by management.
- Responsible for organizing and delivery of tasks in line with priorities and standards.
- Ensure proper filing of documents.
- Support and contribute to the development of a data management system through documentation, implementation and coordination of standardizes information flow of M&E activities and reporting.
- Promote and share ideas for technical improvement.
- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
Specific responsibilities
- Support in developing data collection methodology and tools and in actual data collection, as needed.
- Support M&E team in data collection in focused-group discussions and enumeration.
- Verify reported data by programme staff.
- Support M&E team in data cleaning and basic analysis.
- Handle and process beneficiary contacts received through suggestion boxes, in person visits, calls or emails. This includes i) collection of comprehensive beneficiary information and their feedback/complaint ii) accurate entry and categorization of the case in the CFM database, and iii) following up and eventually closing the case with beneficiaries according to complaints, and feedback mechanism (CFM) SOPs.
- Collaborate with Digital Hub Community (DCH) and programme teams to ensure cases are documented and resolved.
- Conduct necessary internal and external referrals for service requests and conduct protection referrals, including Prevention of Sexual Exploitation and Abuse (PSEA), in line with NRC SOPs
- Maintain M&E folders on shared drive by keeping them up to date and consistent with NRC’s guidelines on filing, file sharing and data protection.
- Conducting data collection at project sites including quantitative and qualitative data.
- Other activities agreed on and discussed with the M&E Coordinator and line manager.
Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:
1. Professional competencies
These are skills, knowledge and experience that are important for effective performance.
Generic professional competencies:
- 2 Years experience as M&E in a humanitarian NGO INGO/recovery context .
- Minimum of a university degree in social science, economics, rural development or in other related fields. Prior experience with monitoring and evaluation is required.
- Post-graduate certificate in M&E related field such as surveys, sampling, data analysis
- Previous experience from working in complex and volatile contexts.
- Able to travel to other areas in Sudan.
- Knowledge of cash-based interventions and market-based programmes.
- Documented results related to the position’s responsibilities.
Context/ Specific skills, knowledge, and experience:
- Experience from working in IDP /refugee related programmes.
- Experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
- Fluency in English & Arabic.
- Experience in handling feedback.
- Computer skills, including MS Office (Word, Excel, Outlook).
- Knowledge of digital data collection platforms (Kobo, COMM Care, Ona).
Behavioural competencies
- These are personal qualities that influence how successful people are in their job.
- Handling insecure environments
- Planning and delivering results.
- Empowering and building trust
- Communicating with impact and respect
Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
• Job Description
• Work and Development Plan
• End-of-trial Period Performance Review
• End-term Performance Review
• NRC Competency Framework
Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline.
Female candidates are strongly encouraged to apply!
Email and paper applications will not be considered.
Any application that does not contain academic certificates and experience certificates will not be considered.
Salary/benefits: According to NRC’s salary scale and terms and conditions
Duty station: Kosti Area Office
Travel: 80%
