Associate Human Resources Officer (Khartoum) – UNHCR

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Job Description

OrganizationUnited Nations High Commissioner for Refugees
Job TitleAssociate Human Resources Officer
LocationKhartoum, Sudan
Hardship LevelC
Job ID29536
Salary GradeNB
Family Location TypeFamily
Closing Date18/09/2021

Eligible Applicants

This position is advertised open to internal and external applicants.

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Procedures and Eligibility

Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). Applicants must be nationals of, and be locally recruited within the country of their employment.

Duties and Qualifications

Associate Human Resources Officer

Organizational Setting and Work Relationships

The Associate Human Resources Officer supports the UNHCR¿s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR¿s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.

The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff.

The incumbent maintains a direct working relationship with a number of units within the Division of Human Resources (DHR). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region.  

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

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Duties

Workforce Operational Support:

  • Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.
  • Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks.
  • Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
  • Provide support, guidance and trainings to HR staff.
    Assignments and Talent Acquisition:
  • Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant.
  • Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity.
  • Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity.
  • Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated.
    Advice to managers and staff, and contribution to an inclusive work environment:
  • Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions.
  • Be proactive in identifying issues, themes and patterns affecting the workforce¿s health and welfare, including sexual harassment and abuse of authority.
  • Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce¿s rights and obligations.
    HR policies and inter-agency:
  • Enforce compliance with UNHCR¿s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.
  • Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives.
    Duty of Care:
  • Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer.
  • Assist in the security and medical evacuations of UNHCR personnel.
  • Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR¿s workforce, promoting workforce balance.
    For positions in Regional Bureaux only:
    In the absence of a Senior Talent Development Officer in the Bureau:
  • Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR¿s needs and staff members¿ career planning.
  • Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region.
  • Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

Human Resources Management; Human Resources Development; Personnel Administration;

Business Administration; or other relevant fields.

(Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

UNHCR HR certification;

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential:

Experience working in Human Resources. UNHCR HR certification is a plus. Knowledge of general HR policies, processes and systems.

Desirable:

Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting.

Functional Skills

HR-Administer/manage a large number of staff, preferably within the UN
HR-Human Resources Management
Talent development
Provision of technical HR advice
HR data and people analytics
Relationship Management
Managing Ethical Dilemmas
Learning Agility
Partnering
Ability to identify client¿s needs and match them to appropriate solutions
Gender, diversity and Inclusion Management

(Functional Skills marked with an asterisk* are essential)

Language Requirements

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

The English language courses offered by US EMBASSY

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

See below for this postion’s Operational Context

Apologies, am in a series of meetings, also emergency response as 200+ tents were destroyed at the camp due to bad weather. Find below the generic text as requested, kindly make any suggestions and changes as necessary.

The political landscape and operational context in Sudan changed substantially since April 2019. The Transitional Government has been working on improving structural challenges in different sectors including economic, rule of law, governance and human rights. These developments have been positive in supporting humanitarian access across the country including to the conflict affected areas of South Kordofan and Blue Nile States.

The Juba Peace Agreement will be a critical pointer for UNHCR¿s work in Blue Nile, the final agreement and relative peace will encourage return of Sudanese refugees from the various refugee camps in the region but also initiate development activities for the existing population. UNHCR plays a vital role in the existing responses, increased role with the expected refugee returnees and as protection and shelter/NFI lead as part of the Two Areas Mechanism. Comprehensive short and long-term intervention by UNHCR and other partners is under planning.

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In addition, after the outbreak of violent conflict in Benishangul-Gumuz Region in the Western Ethiopia towards the end of 2020, asylum seekers and refugees crossed the border into Blue Nile State. Asylum seekers and refugees fled their home country due to generalized violence and fear of persecution. As of June 2021, about 7,500 individuals had arrived in Sudan through different border entry points such as Dem Saad, Manchaleng, Yabacher, Menza, Shamfoz and Magano. UNHCR has mounted a response to the influx with operations at the border point while a camp has been established (Camp 6) near Village 6 for relocation of refugees; about 1,900 asylum seekers have been relocated so far.

Further UNHCR has ongoing CERF funded activities that support IDP and IDP returnees as part of a nationwide peacebuilding and stabilization initiative. In support of this initiative, UNHCR provides shelter assistance and CBI. UNHCR also leads the Protection Sector at the state level which will play an enhanced role in the future.

With the identified needs and in support of UNHCR¿s role in Blue Nile, a new office has been established and will be fully fledged by November 2021.

About UNHCR

The United Nations High Commissioner for Refugees (UNHCR) is a UN agency mandated to aid and protect refugees, forcibly displaced communities, and stateless people, and to assist in their voluntary repatriation, local integration or resettlement to a third country.

  • Headquarters: Geneva, Switzerland
  • Founder: United Nations
  • Founded: December 14, 1950

What is the role of the UNHCR?

United Nations High Commissioner for Refugees (UNHCR) mandate is to lead and coordinate international action to protect refugees and to resolve the refugee problems worldwide. Its main purpose is to safeguard the rights and wellbeing of refugees.

Who created UNHCR?

United Nations

For jobs from United Nations High Commissioner for Refugees in Sudan visit: UNHCR Jobs Page

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