CBI Associate(Kassala) – UNHCR

OrganizationUnited Nations High Commissioner for Refugees
Job TitleCBI Associate
LocationKassala, Sudan
Hardship LevelE (most hardship)
Job IDJR2329537
Family Location TypeNon Family with Residential Location
Closing DateDecember 6, 2023

The CBI (Cash-Based Interventions) Associate is supervised by a professional staff member who provides the incumbent with general guidance and work plans. The incumbent works quite independently with oversight from the supervisor and may directly supervise some support staff.

Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable for performing their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional, and managerial competencies and UNHCR¿s core values of professionalism, integrity, and respect for diversity.


– Manage the use, maintenance, and technical support of databases used in the cash-based interventions.

– Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts, and tables as required by the management.

– Prepare and administer accurate lists of beneficiaries for regular assistance through the bank ATM/IRIS system in line with the procedures established by the office.

– Assist in developing and administering the UNHCR Regular CBI database.

– Assist in the monthly reconciliation and refund process for the cash assistance project.

– Assist in preparing detailed reports and breakdown of the cash assistance provided to the refugees.

– Cross-check databases to ensure that all beneficiaries are active cases.

– Keep cash lists updated and free of duplications and ensure delivery of cash assistance to beneficiaries in a timely manner.

– Maintain relationships with partners to facilitate the flow of information between databases,

– Assist with the training of internal staff and partners on how to use the database,

– Execute best practices in data protection standards and help to positively influence others,

– Troubleshoot issues with the database and work with internal teams to provide technical fixes,

– Inform and act on the reports and messages that are received from various units on different vulnerable cases with respect to financial assistance.

– Support in the coordination with different partners and focal points on lists of beneficiaries reflecting the situation of cash assistance.

– Undertake missions and field visits to bank service providers to monitor the cash project.

– Represent UNHCR at the cash-assistance-related meetings.

– Liaise with internal stakeholders and partners.

– Develop improvements to the database and related workflows.

– Direct incidents and problems to the supervisor when they cannot be resolved at their level.

– Perform other related duties as required.

Years of Experience / Degree Level

For G6 – 3 years relevant experience with a High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.

Certificates and/or Licenses

Information Technology, Database Management, Computer Science

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience


Previous data management experience, preferably in the CBI context. Excellent knowledge of computer software and database applications. Experience in Microsoft SQL Server (2005 or later).


Knowledge of UNHCR programs and activities. Experience in cash-based interventions, particularly in a refugee response context. Working experience in C# and ASP.net. Working experience with statistical software such as R, Python, Stata, etc.

Functional Skills

IT-Computer Literacy

DM-Database Management

EC-Statistical and modeling software

IT-Microsoft Server Technology

CB-Cash-based Programming/Managing/Planning

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

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