HR Associate(El Gedaref) – UNHCR

OrganizationUnited Nations High Commissioner for Refugees
Job TitleHR Associate
LocationEl Gedaref
Hardship LevelE (most hardship)
Job IDJR2439093
Family Location TypeNon Family with Residential Location
Closing DateApril 6, 2024

The Human Resources Associate supports the UNHCR’s People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of Human Resources (DHR) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to persons of concern. By attracting, retaining, and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and well-being for all, UNHCR’s Human Resources acts as a strategic partner to the organization, enabling a people-centric culture.
The Human Resources Associate provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care in the area of responsibility (AOR). The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential.

The Human Resources Associate is usually supervised by the Associate HR Officer, HR Officer, or another HR or admin staff. This position can be located in a Country Operation, Multi-Country Office, Regional Bureau, or Headquarters. The Human Resources Associate may supervise General Service staff. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with oversight from the supervisor, assisting him/her in personnel administration and other HR-related matters.

The incumbent may maintain a direct working relationship with several units within the Division of Human Resources (DHR).

All UNHCR staff members are accountable for performing their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Human Resources Operational Support:
– Implement HR operational activities to ensure the timely provision of HR solutions, prioritizing according to the needs and risks. This may include.
– Administration of recruitment, assignment and separation of local staff in the AOR, by UN/UNHCR rules and procedures.
– Update personnel records in the Office, including MSRP entries into the HR module where required.
– Assisting with recruitment and other procedures related to affiliate workforce, including MSRP entries into MSRP where required
– Contribution to workforce planning activities.
– Provision of an HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance.
– Enforce compliance with UNHCR’s Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions.

Assignments and Talent Acquisition:
– Participate in the recruitment of local staff including the issuance of vacancy notices and arranging for required tests and interviews, and preparation of submissions for the review by the Assignments Committee (AC).
– Assist in organizing outreach campaigns to attract diverse applicants.
– Advice to staff and contribution to an inclusive work environment.
– Build dialog and outreach with the workforce; answer questions, and provide information to staff as to where to go for help or ask questions.
– Track and report on recruitment and assignments activities.

Advise staff members and affiliate workforce on their rights, obligations, benefits and entitlements.
– Be proactive in identifying issues, themes and patterns affecting the workforce’s health and welfare, including sexual harassment and abuse of authority.
– Assist in the provision of on-boarding, induction, re-integration into the workplace and off-boarding to colleagues.
– Assistance in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity.

Duty of Care:
Assist in the security and medical evacuations of UNHCR personnel. Maintain daily tracking records of staff and families to provide accurate information in case of emergency.
– Administer UNHCR medical insurance plan for locally recruited staff.
– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision-making in risk based on the functional area of work. Raise risks, issues and concerns to a supervisor or a relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor’s or equivalent or higher

Field(s) of Education
N / A

Certificates and/or Licenses
Business Administration, Office Management, Human Resources Management
or related field.
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Experience working in Human Resources. Knowledge of general HR policies, processes and systems.
Experience in HR information technology systems and tools. Experience working with the United Nations. Experience working in a multi-cultural setting.

Functional Skills
UN-UN/UNHCR Administrative Rules, Regulations and Procedures
*IT-Computer Literacy
HR-Local mass recruitment
HR-Talent Development and Nurturing
HR-Employee Relationship Management
SO-Learning Agility
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Desired Candidate Profile:

For this position, we are looking for a candidate with the ability to administer HR and transactions, a high volume of recruitment, as well as one who can perform work of a confidential nature and handle a large volume of work. The candidate should have good knowledge and experience in the administration of UN staff rules and regulations. Knowledge and experience in UNHCR HR working tools such as workday, organigrams, and good IT skills will be an added advantage. The position calls for flexibility with a high degree of accountability, and pro-activeness in anticipating and managing situations and challenges. The incumbent must be able to communicate clearly and effectively, orally and in writing.

Nature of the Position:
Under the supervision of the Associate HR Officer, the HR Associate will be responsible for providing HR support for all staff at Gedaref Hub. In addition, the incumbent will be responsible for providing administrative support for staff and eligible dependents during medical evacuation, medical referrals, as well as medical reimbursements. The HR team interacts with all functional units in a client-oriented and collaborative manner and its activities cover a wide spectrum of activities including, among others, vacancy management, recruitment, separations, coordination of learning activities, management of contracts, duty of care, advice to staff and managers, leave management and performance management.

Required languages (expected Overall ability is at least B2 level):



Desired languages



Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

SkillsHR-Employee Relationship Management, HR-Local mass recruitment, HR-Talent Development and Nurturing, IT-Computer Literacy, SO-Learning Agility, UN-UN/UNHCR Administrative Rules, Regulations and Procedures



Business Administration – Other, Human Resources Management – Other, Office Management – Other

Work Experience


Accountability, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Managing resources, Organizational awareness, Teamwork & collaboration

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Additional Information Female candidates are encouraged to apply.

Functional clearances position doesn’t require a functional clearance

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