Snr Regis Assistant (Kosti) – UNHCR

Job Description

Organization	United Nations High Commissioner for Refugees
Job Title	Snr Regis Assistant
Location	Kosti, Sudan
Hardship Level	E (most hardship)
Job ID	JR2329216
Family Location Type	Non Family with Residential Location
Closing Date	15/11/2023

Organizational Setting and Work Relationships

The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the Operation. The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

• Assist in the implementation of registration strategies and methodologies for POC.
• Conduct registration interviews when required in accordance with registration standards and guidance.
• Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
• Draft correspondence and reports relating to registration activities in the Operation, when required
• Provide statistics and draft reports related to registration data, as requested.
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Draft and submit reports and statistics related to registration.
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable

Certificates and/or Licenses

Social Science Statistics Mathematics Information Technology
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Good computer skills, particularly in data management.

Desirable

Training in basic principles of international protection. Experience in working with UNHCR proGres software.

Functional Skills

• *DM-Data Management
• PG-Programme Management (programme cycles and reporting standards)
• DM-Data Collection and Analysis
• RG-Registration SoPs Design/Implementation
• TR-Training – Virtual and face to face
• IT-IT Refugee Systems & Applications
• *IT-Computer Literacy
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

The White Nile State is hosting more than 400,000 refugees from at the end of 2023. UNHCR has committed to support the Sudanese government in providing international protection to refugees and other displaced persons. This includes continuous individual biometric registration of new arrivals and joint verification exercises by COR (Commission of Refuges) and UNHCR. Registration and documentation activities require a continued engagement of the responsible staff for both sides in partnership.
The Registration Assistant will be a member of the Joint Registration team consisting of COR and UNHCR, s/he will be a reporting to the UNHCR Registration Team leader.
The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception/exit mechanisms and data management. S/he provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements. S/he liaises closely with protection staff, technical sectors and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Registration Assistant may assist in compiling and analyzing information related to registration activities in the operation.
The incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies. The Snr Registration Assistant shall support the office in coordinating registration activities with Government of Sudan and other relevant stakeholders.
Also, the Snr Registration assistant will be required to conduct registration on a continuous basis according to the workplan in place and under minimum supervision by the head of registration unit.