Associate Reporting officer – UNV


Job Description

OrganizationUN OCHA Sudan’s
Description of the assignment titleAssociate Reporting officer
Host entityUNHCR
Assignment countrySudan
Duration12 months (with possibility of extension)
Sustainable Development Goal17. Partnerships for the goals
Number of assignments1
DoA reserved for persons with disabilitiesNo
Advertisement end date05/07/2022


Mission and objectives

UNHCR, the UN Refugee Agency, was established on 14 December 1950 by the UN General Assembly. The agency is mandated to lead and co-ordinate international action to protect refugees and resolve refugee problems worldwide. Its primary purpose is to safeguard the rights and well-being of refugees. It strives to ensure that everyone can exercise the right to seek asylum and find safe refuge in another State, with the option to return home voluntarily, integrate locally or to resettle in a third country ( The UNHCR operation in Sudan serves different refugee groups, including people from South Sudan, Eritrea, Ethiopia, CAR, Chad, Yemen and Syria, but also internally displaced people, asylum-seekers and stateless individuals through a network of sub- and field offices as well as its Representation in Khartoum. UNHCR focuses on the protection and assistance to these groups in close coordination with national authorities and in partnership with UN and non-UN agencies as well as the civil society.


• As an active UNHCR team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNHCR and its beneficiaries in the accomplishment of her/his functions, including:

o -Reports and inputs as stated above are submitted regularly and on-time.

o -Networks are established or expanded, engagement is secured.

o -Other tasks assigned are completed in a timely and accurate way.

• Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment

• A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.

Task description

Under the direct supervision of Head of Sub-office, the UN Volunteer will undertake the following tasks:

• Draft fact sheets, thematic notes, situation reports, briefing notes, background material, talking points, press releases and articles.

• Assist the implementation of a strategic outreach to key target groups that generates moral, political and financial support for UNHCR’s operations from external partners (e.g. the interested public, governments, partners, corporations, VIPs, the media, academia and refugee groups).

• Assist in the dissemination of information to internal and external audiences, by keeping mailing lists up to date, and disseminating key documentation and information to support the country operation and corporate communication processes and priorities.

• Support the organization of events and visits to field operations and mainstream AGD standards as well as promotion as volunteerism for development wherever possible

• Support the implementation of physical UNHCR visibility.

• Organize input for digital content (including coordinating multi-media production) for UNHCR’s and volunteer partner websites and social media platforms

• Assist with networking and relationship building with individuals and local organizations dedicated to volunteer work for refugees and IDPs as well as with the engagement of influencers such as VIPs by providing relevant information on UNHCR operations, organizing briefings, bilateral meetings and responding to relevant queries.

• Consolidate information on UNHCR’s country operations and identify appropriate messages for campaigns and joint messaging with other agencies, including UNV.

• Propose and develop, in close coordination with the Head of Sub-office, innovative outreach formats, especially targeting local volunteer initiatives and other civil society actors in the new era of Sudan.

• Keep abreast with all developments in the assigned area and maintain working relationships with NGOs, UN agencies and government as appropriate;

• Support Head of Sub-Office, including communication with partners, planning meetings, setting agendas, preparing talking points and presentations, and taking minutes of meetings;

• Draft donor reports and briefing notes, and provide inputs to response plans and strategies, and other key external documents;

• Assist in gathering, consolidating and analysing inter-agency data and information on indicators in all sectors to support gap identification and prioritization for the Inter-Agency State Coordination Mechanism;

• Assist in presenting accurate and attractive data and information management products;

• Liaise with technical sector colleagues (Protection, Education, WASH, Health and Nutrition, Livelihoods, Programme, Supply, and other units) on operational or strategic issues as required, and for reporting and presentations;

• Meet and brief visitors on UNHCR and inter-agency activities, where necessary together with appropriate specialist/ programme officers;

• Perform other related duties as required. Furthermore, UN Volunteers are required to:

• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);

• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;

• Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities;

• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;

• Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;

• Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Eligibility criteria


27 – 80


Candidate must be a national of a country other than the country of assignment.


Required experience

3 years of experience in Experience of external relations, communications, media relations or reporting, ideally in an international setting.

Area(s) of expertise


Driving license


English, Level: Fluent, Required

Required education level

Bachelor degree or equivalent in Journalism, Communications, International Relations, Political Science, or other relevant field

Competencies and values

• Professionalism.

• Integrity.

• Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues;

• Commitment to continuous learning.

• Planning and organizing.

• Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups;

• Flexibility.

• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNHCR’s mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks

Kassala is classified as a non-family duty station with the hardship category “E”, mainly due to its remoteness and low level of basic facilities. The security level is categorised as level-2 with the situation calm and stable. All security briefings are provided in Khartoum by the Senior Field Safety Officer upon arrival. Please note that security clearance is required for all travel between Kassala and Khartoum. Travel between Khartoum and Kassala is facilitated by a shuttle service provided by the Office during the working days on regular basis. A commercial airline (Badr AIR) is also available for staff travel, which operates normally four days per week. As Kassala designated R&R Duty Station, IUNV is entitled to go for R&R every 8 weeks (56 days) stay in the duty station. International staff live in rented apartments with basic furniture available. Most apartments are not fully furnished. The accommodation selected by the staff, is visited by the Field Safety Associate who confirms if it is MORSS compliant or give advice on how to make the house MORSS compliant or advice to look for an alternative housing. The basic rent cost varies between 300 USD – 400 USD per month. Kassala admin Staff will facilitate and assist in accommodation arrangement. The IUNV is expected to travel frequently to the field locations, which includes Wad Sherifey Refugee Camp (near Kassala), Girba (adjacent refugee camps are Girba, Kilo-26, Shagrab-1, 2 & 3, Gedaref (adjacent camps are Um Gargour, Abuda and Fau-5) and Port Sudan. Field visits to Wad Sherifey, Girba and Gedaref are day visits and Port Sudan overnight missions with decent hotel facilities easily available Sudan is a unique country and Sudan is a unique (humanitarian) operation. It provides for an interesting and enriching environment, but also requires a mature level of cultural awareness, as well as more stamina and commitment than elsewhere to make life comfortable and affordable. Therefore, flexibility and the ability and willingness to live and work in harsh and potentially hazardous conditions, involving physical hardship and little comfort, are essential.

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Note on Covid-19 vaccination requirements

Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy

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