IT Tracking System Officer – UNV

Job Description

Organization		WHO
Description of the assignment title		IT Tracking System Officer
Host entity		UN Women
Assignment country		Sudan
Type		Onsite
Duration		12 months (with the possibility of extension)
Sustainable Development Goal		GOOD HEALTH AND WELL-BEING
Number of assignments		1
Volunteer category		National UN Volunteer Specialist
Duty stations		Khartoum
DoA reserved for persons with disabilities		No
Expected start date		15/12/2021
Advertisement end date		29/11/2021

Context

• Support Federal Ministry of Health to improve monitoring and tracking of the support provided by different partners and stakeholders to FMOH and health sector in Sudan and therefore, contribute to improve effective development cooperation and advance progress towards attaining Universal Health Coverage with more focus on underserved and marginalized populations (IDPs, returnees, refugees, host communities, etc.)
• Enhance resource mobilization and improve effective utilization of existing resources through development of national capacities in monitoring and tracking systems;

Task description

Under the supervision of the Coordinator, Health Systems Development Unit, and as part of a team the youth volunteer will support the Directorate General of Global Health in the Federal Ministry of Health to perform the following assignments:

• Support customization and installation of the tracking system the FMOH servers
• Support the training of FMOH staff in using the software
• Support conduct of routine tasks, such as backing up data, monitoring network and systems, servers, and peripherals, etc
• Provide support to ensure that end user system is running smoothly by support providing system maintenance, ensure data protection and provide end-user support.
• Provide support to ensure that the software is protected against.
• Produce regular reports on functionality of the system and support providing recommendations for improvement.

Eligibility criteria

Age: 27 – 80

Nationality: The candidate must be a national or legal resident of the country of assignment.

Requirements

Required experience

3 years of experience in • Demonstrated interest and/or experience (up to 2 years) in managing tracking systems and software.
• Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded.
• Technical Skills: MS Office (MS Word, Excel & PowerPoint).
• Desirable: Excellent interpersonal and communication skills with fast learning ability. Effective organizational skills and ability to handle work in an efficient and timely manner. Ability to coordinate tasks to meet deadlines. Familiarity with the WHO business process is regarded as an asset.

Area(s) of expertise

Information technology

Languages

English, Level: Fluent, Desirable

Arabic, Level: Mother tongue, Desirable

Required education level

Bachelor degree or equivalent in Information technology, IT engendering or any other relevant field

Competencies and values

• Professionalism:
• Integrity:
• Teamwork and respect for diversity:
• Commitment to continuous learning:
• Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities;
• Communication:
• Flexibility:
• Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity, and self-reliance; and commitment towards WHO mission and vision, as well as to the UN Core Values.

Other information

Living conditions and remarks

The duty station is Khartoum, and as this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.

Inclusivity statement

United Nations Volunteers is an equal opportunity program that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or another status.