HR and Administration Assistant (Gadarif) – NRC


Job Description

HR and Administration Assistant Sudan Gadarif

OrganizationThe Norwegian Refugee Council 
Job Identification4199
Job CategoryAssistant
Apply Before02/01/2022, 16:06
Job ScheduleFull time

HR & Admin Assistant Gadarif Sudanese Only Advertisement

The Norwegian Refugee Council has an interesting and rewarding opportunity to be part of our newest country of operation – Sudan.

The NRC has recently re-registered to operate in Sudan, and is currently in country start-up phase, conducting assessments and designing the first steps of the programme. Focus will be given to people displaced by conflict, refugees, and vulnerable migrants, and potential geographical areas of work will be Khartoum state, South Kordofan, Gadarif and Blue Nile on a first phase, with the idea to expand to other States. 

Role and responsibilities

The purpose of the HR & Admin assistant position is to assist in the day-to-day implementation of the HR function responsibilities.  In addition, the role will provide general support to the day-to-day maintenance of premises and administration systems; organize and deliver delegated admin tasks in line with schedule and standards.

Generic responsibilities

  1. Adhere to NRC policies, tools, handbooks and guidelines.
  2. Assist with the implementation of the HR and Admin function portfolio according to plan of action for Sudan.
  3. Prepare and develop status reports as required by management.
  4. Promote and share ideas for improvement of the HR and Admin function
  5. Assist with the implementation of HR policies and procedures at office level.
  6. Provide support in recruitment processes, including advertisements, filling applications, inviting candidates, organizing interview venues etc.
  7. Update staff records and files, including contracts, leave, medical, appraisals, etc. and ensure proper filing of documents on O365.
  8. Generate monthly records and reports such as staff lists, leave and other HR statistics.
  9. Process and follow up claims for medical cover and insurance.
  10. Prepare staff contributions to relevant statutory bodies (social security, pensions etc.)

Specific responsibilities

  • Under the supervision of the HR Coordinator / Manager, the Assistant is responsible for maintaining of trackers and NRC People Systems (staff database, Attendance, Leave, Overtime and health insurance), provides information on request and compiles information for HR reporting.
  • Assist in the staff recruitment throughout the process.
  • Ensure monthly timesheet are done by staff within the office area and kept at HR files.
  • To maintain the incentive workers records in the line with NRC related standard operation procedures (SOP).
  • To facilitate and advise staff on the local medical insurance.
  • Scan, print, copy as required, and ensure that the filing tree of NRC Sudan is updated with scanned copies for all employees’ personal files. 
  • Provide secretarial support such as typing, takings minutes, drafting letters, and translation of English or Arabic documents etc.
  • Any other tasks by line manager.

Critical interfaces

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Finances
  • Logistics


Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies

Generic professional competencies:

  • Experience from working as Human Resources and/administration Assistant in a humanitarian/recovery context.
  • Previous experience from working in complex and volatile contexts.
  • Documented results related to the position’s responsibilities.

Context/Specific skills, knowledge and experience:

  • Bachelor’s degree in social sciences, Administration, Human Resources or another related field
  • 1-2 years’ work experience as an HR or Administrative function
  • Fluent in oral and written English and Arabic
  • Ability to meet deadlines.
  • Achievement of set benchmarks and objectives
  • Ability to communicate (vertically & horizontally)

Behavioral competencies

  • Handling complex and insecure environment
  • Planning and delivering results.
  • Empowering and building trust
  • Communicating with impact and respect

Performance Management

The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:

  • The Job Description
  • The Work and Development Plan
  • The Mid-term/End-of-trial Period Performance Review Template
  • The End-term Performance Review Template
  • The NRC Competency Framework

We can Offer

  • Duty Station: Gadarif State, Sudan
  • Contract Period: 12 months, with possible extension
  • Salary/Benefits: NRC offers a competitive compensation and benefits package
  • NRC may be required to verify the identity of its partners and employees to check they have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.
  • Travel: 80% will be daily travel to the project sites
  • Females are highly encouraged to apply
  • Candidates should apply only through online, Hardcopy CVs will not be collected
  • Closing date: 02-01-2022

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

The NRC headquarters is located in Oslo and has about 280 employees. Additionally the organisation has a presence in Brussels, Geneva, Washington, D.C., Berlin, London and Addis Ababa. NRC was established in 1946 under the name “Europahjelpen” (“Aid to Europe”), to assist refugees in Europe after World War II.

For jobs from The Norwegian Refugee Council visit: NRC Jobs Page

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