Monitoring and Evaluation Officer (Kosti) – NRC

OrganizationThe Norwegian Refugee Council 
Job Identification12992
Job CategoryMonitoring and Evaluation
LocationKosti, Sudan
Apply Before29/11/2023, 10:01 PM
Job ScheduleFull time

Generic responsibilities 

  1. Adhere to NRC policies, guidance, and procedures.
  2. Contribute to area-level CC concept note development and provide input on needs.
  3. Provide regular progress reports to AM, PMs, and M&E Coordinator/Manager. 
  4. Coordinate process to establish program-level M&E systems and participate in log frame design during the project proposal process to support indicator formulation.
  5. Support and contribute to the development of a data management system through documentation, implementation, and coordination of standardized information flow of M&E activities and reporting.
  6. Support in developing data collection methodology and tools, and in actual data collection, as needed.
  7. Capacity building and training of program staff on M&E technical and conceptual areas, as needed.
  8. Support in standardizing M&E across projects.

Specific responsibilities 

  • Support M&E field staff on M&E-related issues.
  • Participate in M&E matrix design during the project planning phase.
  • Support in outcome monitoring, and research planning. As well as drafting outcome monitoring reports.
  • Support in developing data collection methodology and tools, and in actual data collection, as needed.
  • Ensure that monitoring data is reported in a timely manner to relevant program and managerial staff and entered on GORS monthly.
  • Report cluster/sector 4Ws for Shelter, WASH, ICLA, RRM, and Education team field team.
  • Handle and process beneficiary contacts received through suggestion boxes, accurate entry, and categorization of the case in the CFM database.
  • Coordinate the operationalization of NRC Sudan complaints, and feedback mechanism (CFM) system and develop/build upon existing Standard Operating Procedures (SOPs) for CFM.
  • Hold training and refresher sessions for CFM and program staff to ensure they have the capacity and skills to deal with complaints at the field level.
  • Any other task relevant to the position as requested by the line manager and M&E Coordinator.

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

  • Project planning: CC Programme Development Managers/Programme Managers
  • Area operations: Support Coordinators (field office coordinators)
  • Staff capacity building:  CC PDMs/PMs, M&E Coordinator/Manager, HR Department
  • Implementation: Programme teams
Staff:M&E Assistants, enumerators
Stakeholders:Key external stakeholders the post has relationships with (e.g. UN agencies, INGOs, local NGOs, civil society, governmental bodies)
Budgets:List of budgets covered by post holder, and size of budget
Information:Brief description of the information resources the post holder is responsible for at CO level (e.g. GORS, Agresso, Webcruiter, Intranet)
Legal or compliance:Brief description of any legal or compliance responsibility the post holder has (term of employment, vendors, donors)



Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

 1. Professional competencies 

These are skills, knowledge, and experience that are important for effective performance. 

Generic professional competencies for this position: 

  • Experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile 
  • Fluency in English, both written and verbal 
  • Strong computer skills including MS Office (Word, Excel, Outlook). 
  • Able to travel to other areas in Sudan.
  • Knowledge of digital data collection platforms (KoBo, CommCare, Ona). 

2. Behavioral competencies  

These are personal qualities that influence how successful people are in their jobs. NRC’s Competency Framework states 12 behavioral competencies, and the following are essential for this position:

  • Handling insecure environments 
  • Managing resources to optimize results
  • Empowering and building trust
  • Managing performance and development
  • Planning and delivering results

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Leave A Reply

Your email address will not be published.