Monitoring and Evaluation Officer (Khartoum) – NRC


Job Description

Monitoring and Evaluation Officer Sudan Khartoum

OrganizationThe Norwegian Refugee Council 
Job Identification4216
Job CategoryMonitoring and Evaluation
Degree LevelBachelor’s Degree
Apply Before06/01/2022, 17:41
Job ScheduleFull time

 Monitoring & Evaluation Officer (Only for Nationals) 2 positions


P.S: Please ensure that you fill in all details before submitting your application on NRC people (Oracle HR). Empty and incomplete applications will not be considered.

NRC resumed operations in Sudan in 2020, providing humanitarian assistance, protection, and durable solutions. Our country programme integrates all of NRC’s six core competencies (camp management, education, ICLA, livelihoods, shelter, and WASH), and provides a rapid response capacity (including for the recent refugee emergency in eastern Sudan), and thematic capacities for cash and markets-based approaches, advocacy, digital modes of assistance, and co-leading various technical and strategic coordination platforms.

Role Specific Information

The purpose of the M&E officer to support the Programs to implement the CC projects effectively.

Duties & Responsibilities

  • Adhere to NRC policies, guidance and procedures.
  • Contribute to area level CC concept note development and provide input on needs.
  • Provide regular progress reports to AM, PMs and M&E Coordinator/Manager.
  • Coordinate process to establish program level M&E systems participate in log frame design during project proposal process to support on indicator formulation.
  • Support in standardizing M&E across projects. 
  • Participate in log frame and M&E matrix design during project proposal process.
  • Support in outcome monitoring, and research planning.
  • Support in developing data collection methodology and tools, and in actual data collection, as needed.
  • Ensure that monitoring data are reported on a timely manner to relevant program and managerial staff.
  • Report cluster/sector 4Ws for Shelter, WASH, ICLA, RRM and Education team field team.
  • Handle and process beneficiary contacts received through suggestion boxes; accurate entry and categorization of the case in the CFM database.
  • Coordinate the operationalization of NRC Sudan complaints, and feedback mechanism (CFM) system and develop/build upon existing Standard Operating Procedures (SOPs) for CFM.
  • Hold trainings and refresher sessions for CFM and program staff to ensure they have the capacity and skills to deal with complaints at the field level.
  • Any other task relevant to the position as requested by line manager and M&E Manager.

Our Ideal Candidate:

  • 3 yrs. Experience with and knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in English, both written and verbal
  • Strong computers skills including MS Office (Word, Excel, Outlook). 
  • Able to travel to other areas in Sudan.
  • Knowledge of digital data collection platforms (KoBo, CommCare, Ona). 

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Female candidates are strongly encouraged to apply!

Email and paper applications will not be considered.

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: One post in Central Area Office, another in Country Office – Khartoum

Travel: 50%

Duration of Contract: until 31st of December 2022.  

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable. 

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

The NRC headquarters is located in Oslo and has about 280 employees. Additionally the organisation has a presence in Brussels, Geneva, Washington, D.C., Berlin, London and Addis Ababa. NRC was established in 1946 under the name “Europahjelpen” (“Aid to Europe”), to assist refugees in Europe after World War II.

For jobs from The Norwegian Refugee Council visit: NRC Jobs Page

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