Support Coordinator (Khartoum) – NRC


Job Description

Support Coordinator Sudan Khartoum

OrganizationThe Norwegian Refugee Council 
Job Identification4263
Job CategoryCoordination
Apply Before10/01/2022, 17:34
Job ScheduleFull time

         Support Coordinator (National Position) –Advertisement

P.S: Please ensure that you fill in all details before submitting your application on NRC people (Oracle HR). Empty and incomplete applications will not be considered.

NRC resumed operations in Sudan in 2020, providing humanitarian assistance, protection, and durable solutions. Our country programme integrates all of NRC’s six core competencies (camp management, education, ICLA, livelihoods, shelter, and WASH), and provides a rapid response capacity (including for the recent refugee emergency in eastern Sudan), and thematic capacities for cash and markets-based approaches, advocacy, digital modes of assistance, and co-leading various technical and strategic coordination platforms.

Role Specific Information

The purpose of the Support Coordinator is to coordinate the support functions at an Area Office and off load the Area Manager on support functions.

The following is a brief description of the role.

Duties & Responsibilities

  1. Line management for support staff such as Finance, HR & Admin and Logistics/ICT
  2. Member of the Area Management Group
  3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements
  4. Oversee and lead the establishment of support units at the Area Office and lead the team of support staff.
  5. In close collaboration with HR, Finance, Logistics Managers at CO, ensure NRC systems and tools are implemented and adhered to
  6. Support in recruitment and training of support staff and responsible for induction of all staff in the area
  7. Support line managers with performance management and ensure that all staff have their Work Development Plans (WDP) updated as per NRC guidelines
  8. Ensure that NRC Handbooks, Code of Conduct and other regulations are adhered to, and update staff on HR policies and procedures
  9. Support the Area Manager in daily management of support budgets
  10. Ensures that all support related reports are submitted in a timely manner as required by management
  11. Support in development of SRA and adherence to the HSS policy in the area in close collaboration with the HSS Manager and HSS Officer 
  12. Ensure that all NRC premises in the area are equipped and secured according to NRCs policies and standards 
  13. Represent NRC in relevant meetings and forums in Khartoum when required

Our Ideal Candidate:

  • 4 yrs Experience from working as a Finance or Support Coordinator in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
  • Fluency in both English and Arabic, both written and verbal
  • Knowledge of the context in Khartoum
  • Experience with start-up of new operations
  • Service minded, with strong organizational and planning skills
  • Good cultural awareness and sensitivity
  • Highly approachable, trustworthy and confidential
  • Good diplomacy and negotiating skills
  • Attention to details, problem solving skill, excellent time management skills
  • Knowledge of cash-based interventions and market based programmes is an advantage

Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline

Female candidates are strongly encouraged to apply!

Email and paper applications will not be considered.

Salary/benefits: According to NRC’s salary scale and terms and conditions

Duty station: Central Area Office Khartoum

NRC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities. NRC reserves the right to use electronic screening tools for this purpose.

NB: All employees of the Norwegian Refugee Council should be able to adhere to our Code of Conduct and the four organizational values: Dedicated, innovative, inclusive and accountable. 

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 

The NRC headquarters is located in Oslo and has about 280 employees. Additionally the organisation has a presence in Brussels, Geneva, Washington, D.C., Berlin, London and Addis Ababa. NRC was established in 1946 under the name “Europahjelpen” (“Aid to Europe”), to assist refugees in Europe after World War II.

For jobs from The Norwegian Refugee Council visit: NRC Jobs Page

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