Digital Communication Specialist – UNV
Job Description
National Specialist
| Organization | United Nations Volunteers |
| Host Entity | UNDP |
| Country | Sudan |
| Duty Station | Khartoum (SDN) |
| Language Skills | English |
| Start Date | Immediate |
| Duration | 6 months with possibility of extension |
| Application Deadline | 30/08/2021 |
Eligibility criteria
Minimum age: 22 years old. Applicants must be nationals of or legal residents in the country of assignment.
Description of task
The scope of the activities listed below may vary, depending on the length of the assignment and phase of the crisis.
Within the delegated authority and under the supervision of the Head of Communication or his/her designated mandated representative(s), the Digital Communications Specialist will be responsible for the following:
Key Functions:
q Digital media strategy development, delivery and implementation, including conceptualizing and delivering innovative digital communications projects
q Digital platform/social media management – UNDP Sudan Website, Facebook, Twitter, Instagram, YouTube and others
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q Utilize digital/social media tools and channels to support Sudan and UNDP Sudan objectives
q Developing a broad range of multimedia communications materials and visualizations tailored both to national and international audiences and partners
q Providing guidance and training on digital technologies and standards
1. Digital media strategy development, delivery, and implementation, including conceptualizing and delivering innovative digital communications projects
q Under supervisor’s guidance, develop/support the development of the overall Country Office digital media strategy, and manage delivery and implementation;
q Design, support and deliver digital outreach activities in support of Country Office corporate priorities, Sudan’s national priorities, and programme priorities (Peace and Stabilization; Rule of Law and Justice Reform; Democratic Transition and Economic Recovery; Energy & Environment; Health for Development);
q Plan and execute digital media support for campaigns, activities, and events, including national dialogues and other major events;
q Liaise with UN and UNDP HQ teams, and UNDP Regional Hub, to plan and coordinate social media campaigns and activities;
q Establish audience targets and monitor activities to gauge progress;
q Collect and analyze social media data to discover, report, and assess trends and adapt social media strategies accordingly;
2. Digital platform/social media management
q Overseeing regular posting, engagement, and activities across UNDP Sudan’s social media channels in Arabic and English;
q Maintenance, content management, and expansion of UNDP Sudan English/Arabic websites, including managing the launch of the Arabic version of the website (content provided), and deployment of new website layout;
q Develop, utilize, edit and translate social media content, including graphics, videos, kits, and plans;
q Manage quarterly UNDP Sudan e-newsletter development and dispatch;
q Ensure that all content is timely, accurate, and compelling;
q Test and optimize the content through new approaches and on emerging platforms;
q Ensure compliance with UNDP and UN social media guidelines, brand guidelines and other guidance;
q Ensure sensitivities are taken into consideration and addressed in digital activity and content production.
q Liaising with partners to ensure content is approved and maintaining close communication with partners to ensure visibility opportunities, events, and campaigns;
q Managing the Country Office photo library.
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3. Utilize digital/social media tools and channels to support Sudan and UNDP Sudan objectives
q Establish and manage digital tools for outreach, two-way communication, interaction, and dialogues;
q Manage interactions with key domestic and international influencers to support UNDP Sudan and other priorities;
q Create and support the planning and development of a wide series of campaigns and multimedia products including microsites, webinars, and other innovative formats showcasing UNDP’s key events and priorities;
q Identify and develop creative opportunities to increase engagement from key audiences and raise awareness of UNDP´s work;
q Contribute to key policy discussions to ensure key digital priorities are addressed in the planning of campaigns for UNDP Sudan and also take lead on digital campaigns with other UN agencies and partners;
q Identify ways to ensure UNDP Sudan’s digital platforms or products showcase successes and results while fostering development dialogue and engagement.
q Support crisis response and emergencies via digital channels;
4. Developing a broad range of multimedia communications materials and visualizations
q Conceptualize, research, edit and produce multimedia stories, graphics, videos, and other digital communication products in English and Arabic that are clear, concise, vivid, and convey key messages to target audiences;
q Development of standardized infographics and visualizations on UNDP Sudan results and development data;
q Design creative graphics, banners, posters, GIFs, and animations for social media and events in alignment with an existing communications strategy to support building awareness and engagement.
5. Providing guidance and training on digital technologies and standards
q Support to CO staff in the identification, documenting, and drafting of best practices and lessons learned related to online communication.
q Organization of training for the CO staff on effective online communications and advocacy, with a focus on field office managers.
Perform any other duties or related tasks as required by or assigned by the supervisor.
Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers program mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:
· Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take an active part in UNV activities (for instance in events that mark International Volunteer Day);
· Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.
· Provide annual and end of assignment self-reports on UN Volunteer actions, results, and opportunities.
· Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;
· Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;
· Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.
Qualifications/Requirements
Required degree level
Bachelor degree or equivalent
Educational additional comments
University degree in Multimedia, Digital/Social Media, Marketing/Communications, Journalism, International Relations, Graphic Design desirable, but not a requirement.
Certification in Multimedia, Digital/Social Media, Marketing/Communications, Journalism, International Relations, Graphic Design, or related fields.
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Required experience
48 Months
Experience remark
4 years of relevant experience at the national level in Multimedia, Digital/Social Media, Marketing/Communications, Journalism, International Relations, Graphic Design, or related fields.
Proven experience in social media management, content production, graphic design, audio-visual production. Experience in Adobe Suite i.e. Photoshop, InDesign, Premiere or similar tools.
Experience in web-based management systems.
Language skills
- English(Mandatory), Level – Fluent
Area of expertise
Journalism, mass media and broadcasting, Web and graphic design, Marketing and advertising
Area of expertise details
Functional Competencies:
Advocacy/Advancing a Policy-Oriented Agenda
Level 1.1: Support the preparation of information for advocacy
q Identifies relevant information for advocacy for a variety of audiences
q Makes research of contacts in the media, government, private sector, donors, other agencies, civil society in other stakeholders for UNDP’s advocacy efforts
Building Strategic Partnerships
Level 1.1: Maintaining information and databases
q Analyzes general information and selects materials in support of partnership building initiatives
Promoting Organizational Learning and Knowledge Sharing
Level 1.1: Basic research and analysis
q Research best practices and poses new, more effective ways of doing things
q Documents innovative strategies and new approaches
Fluency in Spoken and written English and Arabic is required.
Choose an item.Other UN language is an advantage
Job Knowledge/Technical Expertise
Level 1.1: Fundamental knowledge of processes, methods and procedures
q Understands the main processes and methods of work regarding to the position
q Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
q Strives to keep job knowledge up-to-date through self-directed study and other means of learning
q Demonstrates good knowledge of information technology and applies it in work assignments
Creating Visibility for UNDP/Supporting UNDP’s Capacity to Advocate
Level 1.1: Research and information gathering
q Disseminate information and materials on UNDP’s development/humanitarian activities
q Maintains networks and knowledge assets for use in visibility and image activities
Global Leadership and Advocacy for UNDP’s Goals
Level 1.1: Research and analysis
q Identifies relevant information for advocacy for UNDP’s goals for a variety of audiences
Conceptual Innovation in the Provision of Technical Expertise
Level 1.1: Research and provision of information
Responds positively to new approaches
Client Orientation
Level 1.1: Maintains effective client relationships
q Reports to internal and external clients in a timely and appropriate fashion
q Organizes and prioritizes work schedule to meet client needs and deadlines
q Establishes builds and sustains effective relationships within the work unit and with internal and external clients
q Responds to client needs promptly
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Core Competencies:
q Demonstrating/safeguarding ethics and integrity
q Demonstrate corporate knowledge and sound judgment
q Self-development, initiative-taking
q Acting as a team player and facilitating teamwork
q Facilitating and encouraging open communication in the team, communicating effectively
q Creating synergies through self-control
q Managing conflict
q Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
Informed and transparent decision making
Competencies values
Accountability, Adaptability and Flexibility, Commitment and Motivation, Commitment to Continuous Learning, Communication, Ethics and Values, Integrity, Judgement and Decision-making, Knowledge Sharing, Professionalism, Technological Awareness, Working in Teams
Application procedure
* Not yet registered in the UNV Talent Pool? Please first register your profile at https://vmam.unv.org/candidate/signup. Important: After creating your account, complete all sections of your profile and submit it. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink. Lastly, select the special call to which you would like to apply. * Already registered in the UNV Talent Pool? Please first update your profile at https://vmam.unv.org/candidate/profile. Then go to ‘My Page’ at https://vmam.unv.org/candidate/mypage and click on the ‘Special Calls’ hyperlink to select the special call to which you would like to apply. This is a national UN Volunteer assignment, therefore only nationals of Sudan and legal residents in Sudan with the status of refugee or with the status of being stateless are eligible to apply. Application deadline: 30-08-2021
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