Visa Assistant – US Embassy


Job Description

Hiring Agency:Embassy Khartoum
Announcement Number:Khartoum-2023-002
Position Title:Visa Assistant – All Interested Applicants (Visa/V92-93 Assistant)
Open Period:01/17/2023 – 01/31/2023
Series/Grade:LE – 1415 7
Salary:USD $15,922
Work Schedule:Full-time –
Promotion Potential:LE-7

Duty Location(s):



Khartoum, SU

Telework Eligible:No

For More Info: 

HR Section
 [email protected]


Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

•    All Interested Applicants

Security Clearance Required:

Public Trust – Background Investigation

Appointment Type


Appointment Type Details:

Indefinite subject to successful completion of probationary period.

Marketing Statement:

We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply


The work schedule for this position is:

Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (8 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:


Relocation Expenses Reimbursed:


Travel Required:


Under direct supervision of the Visas Unit Supervisor and indirect guidance of the American Visa Chief, the incumbent processes the full range of nonimmigrant/immigrant visa (NIV/IV) services and handles the Visa 92/V93 refugee/asylee follow-to-join portfolio.  Responsibilities include, but are not limited to, intake and document screening, data entry, case filing, and tracking, production of visas, distribution of passports to applicants, and translation for Arabic and English.  The incumbent also manages the administrative processing portfolio, including correspondence, memo drafting, and processing.

Qualifications and Evaluations


EXPERIENCE: At least three (3) years of progressively responsible experience involving the application of complex regulations (such as in consular, migration, immigration, or refugee work) along with extensive public customer service is required.

JOB KNOWLEDGE: Within two years of entry, a thorough knowledge of 9 FAM is required. Prior to entry, should have a basic understanding of Sudanese civil and family law procedures, and US immigration regulations. Should understand basic principles of customer service and business correspondence.

Education Requirements:

University, College studies is required.



English: Level IV (Fluent, speaking, reading and writing) is required. (This may be tested)

Arabic: Level IV (Fluent, speaking, reading and writing) is required. (This may be tested)


  • Must be comfortable working on a PC in a Windows environment. (This may be tested)
  • Proficiency with Microsoft Office products is required. (This may be tested)
  • Ability to exercise tact and good judgment under stress in dealing with the public.
  • Skill in analyzing problems, using good judgment in evaluating evidence and applying complex regulatory material correctly.
  • Ability to work under continuous pressure.

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.


All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info


Agency Benefits:

Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Sudan may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:   Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given. 

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply

How to Apply:

All candidates must be able to obtain and hold a Public Trust clearance

To apply for this position click the “Submit Application” button.  For more information on how to apply visit U.S. Embassy, Sudan. or ERA Application Video Guide.

Required Documents:

To qualify based on education, you MUST submit the requested degree and/or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide the requested information or the information is insufficient to verify eligibility, may result in disqualification for this position.

  • University Degree
  • Other Documents (Experience certificates)
  • Other Document 2 (Experience certificates)
  • Proof of Citizenship
  • Passport

Next Steps:

Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Sudan.

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