Programme Director (Operations) – Concern Worldwide


Job Description

Organization:Concern Worldwide
Job Title:Programme Director – Operations
Salary:€47,694 – €52,993
Annual Allowance:e4,000
Based in Country:Sudan
Contract Type:Accompanied (fully) Fixed Term International Contract
Closing Date:01/12/2021

Programme Director – Operations (1384)

About the role: 

This is a 24 month, new role with accompanied terms based in Khartoum with a salary of Band 5 (€47,694- €52,993). You will require to travel to the field frequently and spend at least 50% of your time in the field offices.

You will report to the Country Director and will directly line manage two Area Co-coordinators, the Emergency Response Co-coordinator and the Partnership Co-coordinator.

Your purpose: 

You are a member of the Senior Management Team and will provide leadership and foster a culture of excellence in Concern Sudan programmes in accordance with organizational policies and the Country Strategic Plan. You will participate in decision-making on strategic issues including geographical priorities, programme quality, programme development, partnership strategy and other organizational priorities. You will be responsible for the effective implementation of all Concern sector programmes including WASH, livelihoods, health and nutrition and emergency response. You will work closely with Programme Quality Director to ensure effective implementation of Concern’s policies and strategies and delivery of high-quality programmes.

You will be responsible for:

Policies and strategies and government compliances:

  • Ensure Concern’s policies and strategies are implemented in all programmes
  • Ensure all Concern’s programme are implemented following country strategy plan and sectoral strategies
  • Orient staff and field team on Concern strategies and polices
  • Ensure legal and operational compliances are met at field offices to continue our operations including receiving timely approval of TAs and MOUs at state level.

Programme Implementation and monitoring:

  • Ensure all programmes deliver results as per donors contracts and organisational quality standard
  • Coordinate the programme activities across programmes, sectors and approaches; supporting staff and partners and ensuring complementary approaches.
  • Ensure Concern’s M&E system is implemented effectively to demonstrate progress and results.
  • Undertake monitoring visits to programme areas and provide feedback to programme head and staff and partners
  • Ensure optimal use of financial, human and material resources within Concern’s work in a transparent and accountable manner consistent with Concern’s systems and procedures; delivering quality results and demonstrating value for money.
  • Ensure the visibility and external communications of programme launch, successes and learning. Ensuring compliance with the Core Humanitarian Standards during programme delivery

Emergency response:

  • Ensure emergency response preparedness plan developed in all offices and response readiness ensured
  • Ensure timely and effective response by Concern and partners team

Financial management

  • Ensure effective financial management of all a programmes including management of donors grants.
  • Preparation of programme budgets collaboratively with programme and finance staff. Track programme expenditure through monthly management and quarterly financial accounts prepared by the finance department.

Partners sub-grant management:

  • Ensure partnership strategy are implemented effectively in all programmes
  • Ensure partners grants contracts are managed properly and partner deliver projects timely ensuring quality
  • Ensure partners capacity assessment and capacity building plans are implemented properly

Human Resources Management

  • Recruitment and building a team of programme staff who deliver excellence in programming
  • Structured capacity building and coaching of programme staff to address operational challenges; using existing resources, tailored to specific staffing needs
  • Leading all programme implementation in Sudan
  • Ensure Liaise with SD and CFC to ensure systems and finance are working for programme delivery.
  • Contributing to the strategic plan for Sudan and establishing additional operations in another state in Sudan as envisaged in the country strategic plan.

Representation and networking:

  • Representing Concern at relevant government, donor, UN or inter-agencies, keep abreast of the significant developments in the external context and help the Country Director to make appropriate and informed decisions

Donor report

  • Ensure submission of draft reports from all programs to support grants management unit to prepare high quality donor reports.

Senior management role:

  • Contribute to organisational decision making as part of Senior Management team
  • Support  in change management
  • Undertake other related duties as may be assigned by the Country Director and deputise for the Country Director as necessary.

Your skills and experience will include:


  • Post graduate qualification in social sciences, management, Humanitarian action or relevant technical field (livelihoods and/or water & environmental health a distinct advantage)
  • At least 8 years of relevant experience in developing/managing emergency and development programmes and/or post conflict context programmes (at least 3 years at a senior level)
  • Proven track record in staff management and working with partners.
  • Experience in using participatory approaches
  • Proven experience of managing emergencies and longer-term programming
  • Empathy with Concern’s core values and policies.
  • Flexible and adaptable to a changing environment.
  • Ability to work under pressure often to strict deadlines.
  • Self-motivated, progressive and proactive.
  • Proficient spoken and written English


  • Experience of work in Sudan / Horn of Africa region
  • Previous Concern experience
  • Working knowledge of Arabic
  • Experience in management programmes in complex fields/countries.
  • Experience in leading a multi-disciplinary team

All applications should be submitted through our website at by the closing date. CV’s should be no more than 4 pages in length. 

Due to the urgency of this position, applications will be shortlisted on a regular basis and we may offer posts before the closing date.

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.

Concern has a Staff Code of Conduct and a Programme Participant Protection Policy which have been developed to ensure the maximum protection of programme participants from exploitation and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organization, and the standards of behaviour expected of them.  In this context staff have a responsibility to the organization to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Staff Code of Conduct as an appendix to their contract of employment.   By signing the Programme Participant Protection Policy and the Concern Staff Code of Conduct candidates acknowledge that they have understood the contents of both the Concern Staff Code of Conduct and the Programme Participant Protection Policy and agree to conduct themselves in accordance with the provisions of these two documents.

Concern receives a substantial amount of funding from external donors each year.  Increasingly donors are introducing requirements whereby future funding is conditional on Concern ensuring that the names of any new employee or volunteer do not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List).  Any offer of employment (either paid or voluntary) with Concern Worldwide will not be made pending a clearance check being conducted on the applicant.  For additional information please consult our web site or contact the Human Resource Division in our Head Office.  Concern Worldwide is an equal opportunities employer and welcomes applications from all sections of the community.


About Concern Worldwide

Concern Worldwide is a non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty. In Sudan, Concern is working in West Darfur, South & West Kordofan states implementing programmes in Food Security and Livelihoods (FSL), Health and Nutrition, WASH sectors while also responding to emergencies that may arise.

Concern Worldwide is Ireland’s largest aid and humanitarian agency. Since its foundation 50 years ago it has worked in 50 countries. According to its latest annual report, Concern helped 28.6 million of the world’s poorest and most vulnerable people in 2019, while responding to 82 emergencies in 24 countries. 

What is the meaning of concern worldwide?

Concern Worldwide (often referred to as Concern) is Ireland’s largest aid and humanitarian agency. … Concern aims to help those living in the world’s poorest countries. Concern is engaged in long-term development work, in addition to emergency relief in Africa, Asia and the Caribbean.

Location: 52-55Lower Camden Street, Dublin 2

For jobs from Concern Worldwide visit: Concern Worldwide Jobs Page

Leave A Reply

Your email address will not be published.