Human Resources and Administration Coordinator(Geneina) – NRC

OrganizationThe Norwegian Refugee Council 
Job Identification13854
Job CategoryHuman Resources
Posting Date01/31/2024, 12:37 PM
Apply Before02/14/2024, 12:37 PM
Job ScheduleFull time

Generic Responsibilities:

  1. Implement NRC’s systems and procedures across the area office level as per the HR handbook. 
  2. Ensure adherence to NRC policies, handbooks, guidelines, and donor requirements, and national labor law in all processes and procedures.
  3. Prepare and submit HR analytics reports to inform management decisions and direction for the area office
  4. Ensure proper filing of all HR and Administration support document
  5. Support line managers in procedures and required support team training
  6. Line manage and build capacity for the HR and Administration staff
  7. Advise in personnel conflicts/processes lead the implementation of the area office Duty of Care standards and activities according to the Plan of Action and as required.
  8. Coordinate staff recruitment and exits, introductions, training, staff benefits schemes, etc.
  9. Ensure that staff records in all offices under the area office are up to date, and filed appropriately (both manually and electronically and indexed) by SSDI.
  10. Conduct field visits to all area office-related sub-offices and centers to conduct spot checks, attend related meetings, and follow up on HR and Administration matters, and address concerns.
  11. Actively promote PSEA (Protection from Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.

Specific Responsibilities:

  • Ensure proper implementation of the various policies and procedures related to incentive workers; and provide managers and staff with guidance and support on their implementation and NRC’s minimum standards.
  • Ensure data is updated and accurate at all times, while providing staff with the required support, follow-up, and guidance on its use.
  • Follow up and ensure proper implementation of NRC Terms of Employment, NRC’s Code of Conduct, and all related policies including leaves, holidays, allowances and benefits, and entry and exit, etc.
  • Oversee and ensure filing and archiving are performed following NRC minimum standards and data protection guidelines.
  • Prepare casuals and service contracts as per the governmental and NRC’s guidelines. 
  • Carry out recruitment activities as needed including job design and analysis, development and update of job descriptions, carry out behavioral interviews, advise and guide managers on the process, and ensure compliance to the minimum recruitment standard at the area office.
  • Timely preparation of the monthly payroll data and submission to the Country Office for processing while ensuring accurate documentation of supporting documents.
  • Provide line managers and staff with advice and guidance on all HR matters such as recruitment, performance management/Goals, conflict resolution, duty of care principles, etc.
  • Take an active role in HR Fact Finding processes as needed and as advised by the Investigation Coordinator and HR & Administration Manager.
  • Promote a one-NRC approach by NRC Competency Framework / organizational behavior and culture among staff through awareness sessions, inductions, and other training as assigned.
  • Administer training sessions related to HR and Administration and relevant activities as needed and as delegated by the Country Office HR and Administration Manager.
  • Actively participate in the development and implementation of the working groups in the Country’s HR strategy and Plan of Action.
  • Support HR colleagues in other field Offices and the Country Office in related HR matters as needed and in direct coordination with the Line Manager and the Human Resources Manager.
  • Ensure timely completion of administrative tasks by following up and maintaining organized records to keep projects on track.
  • Keep track and archive of all staff insurance claims. 
  • Encourage staff and line managers to conduct the WDPs and mandatory training promptly. 

Professional competencies 

These are skills, knowledge, and experience that are important for effective performance. 
Generic professional competencies: 

  • Experience from working as a HR Coordinator in a humanitarian/recovery context
  • Previous experience from working in complex and volatile contexts
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile 
  • Fluency in English and Arabic, both written and verbal. Knowledge of Kurdish is an advantage

Context/ Specific skills, knowledge, and experience: 

  • Bachelor’s degree in a related field 
  • Minimum 3 years of relevant work experience in a supervisory role within Human Resources
  • Knowledge of the relevant laws and statutory requirements in KRI/Iraq
  • Experience in supporting teams in different geographical areas
  • Proficiency in the use of Microsoft Office Applications and HR systems

Behavioral Competencies:

These personal qualities influence how successful people are in their jobs. NRC’s Competency Framework states 12 behavioral competencies and the following NRC Leadership profile is essential for this position:

  • Build meaningful relations
  • Empower people
  • Act with integrity 
  • Deliver results

The Norwegian Refugee Council (NRC) is an independent humanitarian organization helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve the international and local ability to prevent, prepare for, respond to, and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas, or Offices that may be host to considerable health, safety, and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality, and physical ability.

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