Business Intelligence Advance Specialist – Zain Sudan
Job Description
| Job Id | 2386BR |
| Section/Unit | Zain SD |
| Vacancy Type | New – Full Time Employee |
| Job Expires | 14-Feb-2024 |
Job Purpose:
Prepare and ensure the completeness of technical documentation of the Analytics systems. Provide technical advice, training, and any needed support for Analytics staff. Design new data models, and assist in periodic and ad-hoc reports if needed
Key Tasks/Accountabilities:
- Support Analytics BI to develop and deliver periodic reports for different business departments, and deliver them if needed.
- Prepare and ensure the implementation of Analytics processes, and ensure the alignment of them with Zain policies and best practices.
- Develop new data marts, cubes, summary tables, and data models that serve different business areas.
- Manage the integrity, operation, and administration of data cubes, summary tables, and lookup tables.
- Design and implement data quality check processes, and check it with the normal trend, and check it across other teams like RA, Quality, and DWH.
- Train the end-user on the available self-service tools through conduction sessions and ensure they are utilizing the tool in the right way effectively.
- Work closely with Big Data and the DWH team to ensure they implement the business rules in the existing data models, and they also capture all the data sources that are needed by the business.
- Set a clear process to ensure the delivery of the reports, and also ensure that it meets the agreed SLA.
Typical Performance Measures:
- High technical expertise.
- Effective team key worker.
- Quality of relationships with internal customers.
- All defined reports/KPIs are available on time with completed data.
- All required documentation are complete, available, and correct.
- Effectiveness of issue resolution/change control.
- Delivery of outcomes to agreed quality standards and deadlines
- Adaptability of work plans/resources in response to change
- Consistency and Quality of the existing reports and the ad-hoc reports.
- Responsible for company assets such as vehicles, IT equipment, and PC’s
Dimensions:
- Reports to Analytics Manager.
- Responsible for company job-related assets.
- Adhering to the standard Processes.
What Do You Need to Qualify
PERSON SPECIFICATION
Qualifications/Experience:
- BSC in Computer/IT or Computer science.
- Previous experience RDBM and SQL.
- Experience in Big Data and data visualization, and data modelling.
- Experience in data science, and statistic.
- 5+years’s relevant working experience in telecom BI tools.
Knowledge:
- High technical knowledge in all job areas.
- Good Knowledge of RDMS and SQL.
- Good Knowledge in Statistics and data science.
- Good understanding of the telecom industry, especially BI in telecom.
- Understanding the standard Data model schemas (Star Schema).
- Familiar with different BI tools (OBIEE, Tableau, etc.)
- A collaborative spirit and the ability to communicate complex ideas effectively to both colleagues and clients
- Excellent problem-solving skills and the ability to analyze issues, identify causes, and recommend solutions quickly.
Skills:
- Ability to interpret and apply best practice methods/processes
- Excellent innumeracy and analytical skills
- Management of external suppliers and software/hardware vendors
- Conflict handling and resolution skills
- Change management
- Highly developed communication and reporting skills (verbal and written) in both Arabic and English
- Ability to impart knowledge to others in a 1-to-1 and 1-to-many environment
Key Behaviours for Success:
- Analytical Thinking and Problem Solving
- Creative thinker
- Forward Planning
- Results Drive
- Concern for Standards/Efficiency
- Being Collaborative
- Tenacity, Resilience and Self-Management
About Zain Sudan:
The country’s leading operator was established in 1997 and today serves More than 16 million customers as of 31 August 2020, reflecting a market share of more than 48%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 90% of the population with 2G, 3G, and LTE sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high-caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit www.sd.zain.com
